Summary
Overview
Work History
Education
Skills
Timeline
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Gianna Gutierrez

Bolingbrook,IL

Summary

Efficient Drive-Thru Cashier recognized for maintaining high productivity levels and completing tasks swiftly. Skilled in order management, customer service, and cash handling. Excel in communication, teamwork, and adaptability, ensuring seamless operations in fast-paced environments. Committed to delivering outstanding customer experiences through quick service and attention to detail.

Overview

3
3
years of professional experience

Work History

Associate Drive Thru Cashier

McDonald's Restaurant
Bolingbrook, IL
01.2022 - 10.2024
  • Assisted in training new employees on restaurant procedures and policies.
  • Received payment from customers and made change as needed.
  • Maintained knowledge of current menu items, prices, and promotions.
  • Cross-checked orders against invoices to ensure accuracy of delivery shipments received from vendors.
  • Ensured compliance with all health regulations related to food handling practices.
  • Restocked inventory when necessary to maintain sufficient levels at the front counter area.
  • Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
  • Greeted customers, took orders, and provided product information.
  • Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.

Education

High School Diploma -

Bolingbrook High School
Bolingbrook, IL
05-2024

Skills

  • Menu Memorization
  • Payment handling
  • Cash Handling
  • Quality Control
  • Supply Restocking
  • Food Service
  • Teamwork and Collaboration
  • Multitasking and Organization
  • Flexible Schedule
  • Food handling
  • Customer Service
  • Safe Food Handling
  • Kitchen Support
  • Product Promotion
  • Cleaning and sanitation
  • Excellent Communication

Timeline

Associate Drive Thru Cashier

McDonald's Restaurant
01.2022 - 10.2024

High School Diploma -

Bolingbrook High School

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Gianna Gutierrez