GIANNA KOSIR
Dayton,OH
Summary
Proactive and dedicated professional with experience at Olevia’s Tavern of Richfield, adept in greeting guests with a professional appearance and maintaining composure under pressure. Excelled in creating engaging activities for children, demonstrating a team player mentality, and managing guest relations with exceptional phone etiquette. Achieved seamless service by employing effective communication and creative problem-solving skills. Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
4
4
years of professional experience
Work History
Receptionist
Kyra Smith
Dayton, OH
12.2024 - Current
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Developed segmented lists based on customer behavior and preferences to personalize email content.
- Updated and maintained databases with current information.
School Nanny
Brecksville, OH
02.2024 - Current
- Kept parents updated on child's progress through verbal reports or written summaries
- Intervened during challenging behavior issues while maintaining a compassionate attitude
- Prepared meals according to individual dietary needs and preferences
- Developed creative activities to keep children engaged and entertained.
Hostess
Olecais’s Tavern of Richfield
Richfield, OH
07.2021 - 08.2024
- Answered phone calls to take reservations and address guest questions and concerns
- Demonstrated flexibility by helping in other departments as needed
- Assisted in seating guests and managing the wait list.
Education
EXPECTED - Business Candidate
University of Dayton
Dayton, US, OH01.2028
High School Diploma -
Revere High School
Richfield05-2024
Skills
- Professional Appearance
- Phone Etiquette
- Patience and composure
- Working under pressure
- Team player mentality
- Self-awareness
- Communication skills
- Good judgment
References
REFERENCES References available upon request
Interests
JUL '23 - OCT '23 Volunteer Cornerstone of Hope, Independence, OH. Cornerstone of Hope is a non-profit organization that provides grief counseling for people of all ages. I helped organize and assist with events, activities, and programs to drive outreach initiatives. Working with this program was something I found much joy and passion in for helping others in my community
Affiliations
- Choir President '23-'24
- Revere Players President '22-'24
- Student Director '22-24
- Member of Diocese of Cleveland Youth Council '23-'24
Accomplishments
- Christus Vivit (Christ is Alive) National Youth Award '24
- Music Department Award '24
- Minuteman Choral Scholar
- Honor Roll Student (High School)
References
References available upon request.
Timeline
Receptionist
Kyra Smith
12.2024 - Current
School Nanny
02.2024 - Current
Hostess
Olecais’s Tavern of Richfield
07.2021 - 08.2024
EXPECTED - Business Candidate
University of Dayton
High School Diploma -
Revere High School