Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Gianna Logue

Green Bay

Summary

Dynamic and adaptable professional with strong communication and organizational skills, honed at Lake Forest College Women's Soccer. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Recognized for managing multiple projects efficiently while maintaining a friendly, positive attitude in fast-paced environments. Committed to delivering exceptional service and fostering positive relationships.

Developed leadership and organizational skills in pool management environment, seeking to transition into new field. Skilled in team coordination and safety management, with focus on operational efficiency. Ready to leverage these skills to contribute effectively in diverse range of professional settings.


Developed strong communication and presentation skills in campus environment, excelling at conveying information clearly and engagingly. Adept at managing groups and addressing diverse audiences. Looking to transition these skills into new field, enhancing organizational outcomes.

Overview

3
3
years of professional experience

Work History

Lake Forest College Women's Soccer Social Media

Lake Forest College Women's Soccer
10.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Assistant Pool Manager

City Of De Pere Wisconsin
05.2024 - Current
  • Facilitated lifeguard training sessions to ensure all staff members were properly certified and knowledgeable on safety protocols.
  • Strengthened team morale through regular recognition of individual achievements in areas such as excellent customer service or outstanding contributions to facility maintenance.
  • Supported budgetary goals by managing inventory levels of supplies such as chemicals, cleaning materials, and concession items.
  • Maintained a safe swimming environment for guests with disabilities by implementing appropriate accessibility accommodations when needed.
  • Fostered positive relationships with local community organizations through active participation in events and partnerships related to aquatic activities.
  • Ensured proper staffing levels during peak times through diligent monitoring of employee breaks and shift rotations.
  • Promoted a welcoming atmosphere for diverse populations through inclusive programming options tailored to different age groups and skill levels.
  • Assisted in the development of staff schedules for optimal coverage during peak hours.
  • Increased operational efficiency by performing routine equipment checks and promptly reporting any issues or necessary repairs to management.
  • Collaborated with the Pool Manager in planning and executing special events such as swim lessons, water fitness classes, and private parties.
  • Provided exceptional customer service to guests by addressing concerns and answering questions about facility amenities.
  • Improved pool cleanliness with thorough maintenance tasks, including skimming, vacuuming, and chemical balancing.
  • Enhanced guest experience by swiftly resolving conflicts between patrons while maintaining a professional demeanor.
  • Reduced accidents at the facility through effective supervision of staff members and strict adherence to established safety guidelines.
  • Contributed to an organized work environment by maintaining accurate records of daily attendance, incident reports, and maintenance logs.
  • Conducted regular team meetings to review safety procedures, discuss performance goals, and maintain clear communication among staff members.
  • Contributed to a high level of customer satisfaction by consistently enforcing facility policies related to cleanliness, safety, and appropriate behavior while on the premises.
  • Enhanced swimmer safety by enforcing pool rules and monitoring guest behavior.
  • Oversaw and managed lifeguard staff by monitoring attendance and performance.
  • Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.
  • Adjusted pool chemical balance to maintain general water cleanliness.
  • Performed regular safety inspections of pools and equipment to reduce hazards.
  • Maintained filtration system and other aquatic systems within facility to support proper operations.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Identified and proposed repairs, annual maintenance and upgrade items to promote safe environment.
  • Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
  • Developed lifeguard deck rotational system to monitor pools.
  • Assigned schedules and specific tasks to workers for optimal coverage.
  • Trained workers in service policies, safety requirements and specifics of activities.
  • Empowered workers to independently handle common issues and maintain strict safety standards.
  • Enhanced customer service based on feedback from guests.
  • Helped staff customize plans for specific groups based on age or ability level.
  • Facilitated hiring, training and evaluation of staff.
  • Boosted loyalty and retained customers by resolving diverse concerns with service or operations.

Student Tour Guide

Lake Forest College
12.2023 - Current
  • Served as a resource for incoming students during orientation events by sharing personal experiences, tips, and advice related to campus life.
  • Actively participated in recruitment efforts at high schools or college fairs as a representative of the institution.
  • Provided personalized attention to individual guests when needed, fostering a welcoming environment for all visitors.
  • Managed groups of diverse individuals, effectively communicating with various age groups and backgrounds.
  • Showcased enthusiasm for the school''s mission while maintaining professionalism throughout interactions with potential students and families.
  • Utilized public speaking skills to engage large audiences during presentations about campus life and academic programs.
  • Established strong connections with fellow tour guides, fostering a positive and supportive team environment.
  • Addressed prospective students'' questions and concerns, resulting in increased interest and application rates.
  • Maintained knowledge of important deadlines pertaining to applications, financial aid, scholarships, enabling accurate communication with potential applicants.
  • Coordinated with fellow tour guides to create a consistent and seamless visitor experience.
  • Demonstrated strong time management skills by adhering to schedule requirements and covering all tour stops efficiently.
  • Collaborated with admissions staff to ensure accurate information was shared during tours.
  • Received positive feedback from visitors, contributing to an improved reputation for the institution.
  • Enhanced visitor experience by providing informative and engaging tours of the campus.
  • Built personal relationships with guests to promote positive experiences.
  • Guided groups of up to 35 people on scheduled tours.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.
  • Established positive relationships with tour members through fun and engaging conversation.
  • Collaborated with other tour guides to provide comprehensive and enjoyable experience.
  • Demonstrated superior professionalism while interacting with customers and vendors.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Developed engaging and informative scripts, guiding tour members through attractions.
  • Delivered timely and accurate updates to tour coordinator regarding tour progress.
  • Furnished customers with unique experiences by developing and creating new tour routes.
  • Arranged for additional resources and personnel when needed to accommodate larger tour requests.
  • Assisted tour members with luggage, bags and maps while handling other helpful tasks.

Nutritional Barista

The Refinery Pulaski
09.2022 - 09.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
  • Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
  • Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Streamlined ordering process, reducing wait times and increasing customer satisfaction.
  • Created seasonal beverage menu, driving increased interest and sales during holiday periods.
  • Conducted regular quality control checks to uphold highest standards of food and beverage service.
  • Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.
  • Used POS system to accurately enter orders and process payments.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Promoted additional items with beverages, increasing store sales.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Lifeguard

City Of De Pere Wisconsin
05.2023 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Gave private lessons to special needs students and taught floating techniques and treading water.
  • Reminded students to practice swimming strokes to develop their skills and improve technique.
  • Tracked students' progress and gave constructive feedback for skills requiring improvement.
  • Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
  • Shared tips with patrons on swimming techniques and strength training.
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
  • Provided instruction and assistance to patrons on proper use of recreational equipment.
  • Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
  • Assisted in organizing and implementing recreational activities and programs.
  • Sampled pool water to check chemical levels prior to starting swimming instruction.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Entered water immediately to pull struggling swimmers to safety.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Scanned main areas to monitor for any safety risks.
  • Developed public safety announcements, enhancing visitor awareness of current conditions.
  • Improved visitor satisfaction by promptly addressing concerns and providing helpful information.
  • Monitored water conditions to provide timely warnings about potential hazards.
  • Coordinated with emergency services for swift evacuations during severe weather threats.
  • Improved swimmer compliance with safety practices through engaging educational talks.
  • Reduced incident response times by implementing strategic patrol routes.
  • Enhanced team effectiveness with regular feedback sessions and performance reviews.
  • Performed routine equipment checks to ensure all lifesaving tools were in optimal condition.
  • Collaborated with local schools to implement water safety programs, broadening community outreach.
  • Streamlined rescue procedures by implementing an effective communication system among staff members.
  • Promoted water safety awareness with educational presentations to community groups.
  • Collaborated closely with management to identify areas for improvement within the lifeguarding program.
  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.

Education

Bachelor of Science - Finance

Lake Forest College
Lake Forest, IL
05-2027

High School Diploma -

Pulaski High School
Pulaski
05-2023

Skills

  • Computer skills
  • Excellent communication
  • Organization and time management
  • Calm under pressure
  • Organizational skills
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English

Timeline

Lake Forest College Women's Soccer Social Media

Lake Forest College Women's Soccer
10.2024 - Current

Assistant Pool Manager

City Of De Pere Wisconsin
05.2024 - Current

Student Tour Guide

Lake Forest College
12.2023 - Current

Lifeguard

City Of De Pere Wisconsin
05.2023 - 08.2023

Nutritional Barista

The Refinery Pulaski
09.2022 - 09.2023

Bachelor of Science - Finance

Lake Forest College

High School Diploma -

Pulaski High School

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