Learned a large variety of food and beverage items
Offered guidance to customers to fit their specific tastes and preferences
Modified orders based on customer's dietary preferences/ restrictions
Utilized active listening skills
Trained new team members
Managed conflict resolution during rush hour when customers had to wait
Resolved conflict when orders did not fit customer's taste
Enhanced overall customer satisfaction
Established connections with regular customers
Collaborated in a team to effectively manage large tables
Assisted other team members during rush hour
Successfully handled large tables independently
Interacted with diverse groups and developed effective communication skills
Welcomed and greeted all guests
Communicated with servers to determine seating availability
Guided guests to their designated tables
Considered guests' physical limitations and adjusted their seating accordingly
Answered questions about the restaurant and menu
Managed the reservation system
Addressed specific reservation requests
Gained expertise in conflict resolution and customer service skills
Collaborated with fellow hostesses and servers in a team environment
Took care of children from diverse age groups
Ensured a secure play environment for children and monitored their activities
Provided care for sick children
Managed children's allergies effectively
Guided children in effectively managing their emotions
Managed children's grooming efficiently
Helped children to use the restroom
Engaged in communication with parents to discuss both disciplinary issues and the children's achievements
Ensured the children were well-fed throughout the day
Read and discussed stories with children