Gianna Love
Niagara Falls,NY
Summary
A highly motivated and customer-centric person who brings a record of excellence in customer service. Has a passion for delivering top-notch service and an ability to build meaningful connections with guests. A dedicated advocate for customer satisfaction. Has a strong foundation in hospitality, fast-paced environments, and food service. Prepared to expand skillsets and contribute exceptional communication skills to any team.
Overview
4
4
years of professional experience
Work History
Cashier
Delaware North
06.2021 - 09.2023
- Everyday duties include accurately handling money at the register, ringing up customers quickly and efficiently to mitigate long lines, customer service, assisting guests who are new to the area, keeping the store clean and neat, stocking/re-stocking shelves, and upholding COVID-19 regulations.
Fulfillment Expert
Target
10.2022 - 01.2023
- This position included just about every role an employee could play in a retail workplace with a primary focus on fulfilling customer’s online orders for pickup and ensuring they receive quality items in a timely manner
- Other duties included customer service, stocking/re-stocking shelves, cleaning up spills, keeping areas clean and sanitized, prepping and packing items for shipment, and collaborating with team members.
Jim and Paul’s Superdog
03.2020 - 11.2020
- Responsible for keeping workstations sanitized, abiding by food safety laws, washing dishes, customer service, handling money, refilling condiments, preparing customer’s orders e ciently and quickly to ensure a quality meal.
Education
Liberal Arts: Humanities and Social Sciences
Niagara Community College
Advanced High School Diploma -
Niagara Falls High School
06.2021
Skills
- Work Area Maintenance
- Product Display
- Team Goals
- Product Knowledge
- Accurate Money Handling
- Communication
- Staff Training
- Teamwork
- Ability to learn
- Customer service
- Compassion
Timeline
Fulfillment Expert
Target
10.2022 - 01.2023
Cashier
Delaware North
06.2021 - 09.2023
Jim and Paul’s Superdog
03.2020 - 11.2020
Liberal Arts: Humanities and Social Sciences
Niagara Community College
Advanced High School Diploma -
Niagara Falls High School
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