Gianna Lucia
San Francisco,CA
Summary
Driven and effective high-growth SaaS sales professional with 6 years of success in customer acquisition and retention roles. Thrives in fast-paced environments,demonstrating rapid learning and consistently exceeding goals.
Confident in my ability to contribute significantly to any growing organization.
Overview
6
6
years of professional experience
Work History
SMB/MM Sales Manager
Asana
San Francisco , CA
2023.07 - Current
- Achieved 100% of quota FY24 /5/5 reps achieved 100%+ Q4 FY24/Top performing manager Q1 FY25/Attained 108% of NDR Q1 FY25/ Manage $17M ACV book
- Landed largest customer upsell by $100k as SMB’s largest deal for FY24
- Hire, train, onboard and manage 5 Account Executives
- Partner with cross functional teams and leadership
- Lead strategic planning for my team, including territory planning, prospecting, deal strategy, and enablement
- Participate in complex sales situations and negotiations
- Establish and implement best practices for pipeline generation and forecasting accuracy
SMB Account Executive
Asana
San Francisco , CA
2021.09 - 2023.07
- Achieved 102% annual attainment FY22/Achieved 117% annual attainment FY23/ President’s club winner FY23, ranking #1 in SMB segment/ Managed $3M ACV book
- Individually closed new business across a portfolio of 1,000 SMB accounts
- Strategically organized client base for efficient outbound activities
- Consistently achieved pipeline generation goals generating $2.6M in pipeline annually
- Collaborated and communicated with cross functional teams to successfully land and expand customers
- Worked closely and built relationships with C-level decision makers and key stakeholders to ensure broad adoption and customer success
- Mentored and trained new hires
- Landed notable new logos for $200k ARR
Account Manager
Sapling Technologies
San Francisco , CA
2020.07 - 2021.09
- Attained 105% of NDR Q2 2020-Q1 2021/Attained 116% of NDR Q2 2021/Upsold customer account by $105k which grew to be our largest customer/Managed $3M ACV book
- Built out Account Management org and sales processes as the first Account Manager in the company
- Created proposals and negotiated contracts for renewals, upsells and cross-sells
- Forecasted and tracked key account metrics to senior leadership (e.g
- Quarterly sales results, customer usage metrics, and annual forecasts) Developed and maintained long-term relationships with key accounts, customer stakeholders and executive sponsors to ensure a strong partnership
- Worked closely with internal C level executives on customer retention strategy
Outbound Sales Development Representative
2019.10 - 2020.07
- Top performing SDR Q4 2019-Q2 2020/Exceeded quota 2 consecutive quarters/1st to get promoted in SDR class
- Built sales processes from scratch alongside VP of Sales and helped train SDR’s
- Attained daily metrics of 80 to 100 outbound cold calls and 60 cold emails sent
- Efficiently managed time to prioritize 3,000 accounts and develop a territory plan with Account Executives
- Worked closely with Account Executives to develop targeted lists, messaging, and call strategies to drive opportunities for new business
Account Manager
Insight Global
San Francisco , CA
2019.05 - 2019.10
- Top performing AM for 4 consecutive months/1st team member to hit $10k in 3 months/1 of 5 Account Managers that built out Accounting, Finance & Engineering org/Managed portfolio of 10+ Fortune 1,000 accounts
- Responsible for acquiring new partners in the entire East Bay region through 85-100 outbound cold calls a day and visiting prospects 20+ times a week at their place of business
- Managed a team of 5 recruiters to assist in the development and success of their career
- Developed and maintained long -term relationships across various clientele to ensure a strong partnership
Technical Recruiter
2018.08 - 2019.05
- Surpassed weekly goal of $3,500 in revenue to earn early promotion in 9 months
- Sourced and recruited candidates through 80+ cold calls and 80+ emails a day
Education
Bachelor of Arts - Communication Studies
CALIFORNIA STATE UNIVERSITY
Chico, CASkills
- Full Sales Cycle
- Strategic Prospecting
- Cross Functional Collaboration
- Solution selling
- Business Case Presentations
- Competitive Product Sell
- Communication skills
- Leader
Timeline
SMB/MM Sales Manager
Asana
2023.07 - Current
SMB Account Executive
Asana
2021.09 - 2023.07
Account Manager
Sapling Technologies
2020.07 - 2021.09
Outbound Sales Development Representative
2019.10 - 2020.07
Account Manager
Insight Global
2019.05 - 2019.10
Technical Recruiter
2018.08 - 2019.05
Bachelor of Arts - Communication Studies
CALIFORNIA STATE UNIVERSITY
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