Summary
Overview
Work History
Education
Skills
University Honors
Activities
Timeline
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Gianna Maniaci

Germantown,WI

Summary

Motivated Business Administration student seeking internship in Human Resources to gain hands-on experience. Currently completing my Bachelor's degree and looking to gain further real-world experience. Outgoing and friendly with strong drive to succeed.

Overview

4
4
years of professional experience

Work History

Food and Beverage Server

Texas Roadhouse
New Berlin, WI
03.2022 - Current
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided exceptional service to high volume of daily customers.
  • Assisted in training new servers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Upheld high standards of sanitation in accordance with health department regulations.

Pharmacy Technician

Walgreens
01.2020 - 06.2022
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.

Education

BBA - Human Resource Management

University of Wisconsin-Milwaukee
Milwaukee, WI
05.2026

Skills

  • Collaborative, creative, and innovative
  • Quick and effective conflict resolution
  • Exceptional customer service
  • Adaptable (work in changing environment)
  • Written and verbal communication
  • Attention to Detail
  • Positive Attitude
  • Email and Telephone Etiquette
  • Punctual and Reliable
  • Energetic and Enthusiastic
  • Microsoft proficiency

University Honors

Recipient of Chancellor’s Merit Tier Scholarship during all 8 semesters

Activities

  • Involved in the National Honor Society during sophomore, junior and senior status
  • Played for the school’s girl’s tennis team for two years before mandatory virtual learning began
  • Earned an International Baccalaureate Diploma

Timeline

Food and Beverage Server

Texas Roadhouse
03.2022 - Current

Pharmacy Technician

Walgreens
01.2020 - 06.2022

BBA - Human Resource Management

University of Wisconsin-Milwaukee

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Gianna Maniaci