Gianna Marra
Middletown,NY
Summary
I am a results driven student and professional with a proven ability to excel in both academic and career pursuits. Skilled at balancing full time studies and work responsibilities. With over five years of experience in customer service and product management, I have developed strong communication, organizational, and problem solving skills. Currently holding an associate's degree in psychology, I have recently shifted my focus toward healthcare, pursuing a nursing degree with the goal of earning a master's and becoming a Nurse Practitioner. I am proud to state my dedication to helping others and commitment to lifelong learning, as I aim to use my education and experience to positively impact lives.
Overview
3
3
years of professional experience
Work History
Project Operation Educator
lululemon
Woodbury, NY
10.2024 - Current
- Responsibilities include inventory management, product presentation/ handling, guest support/ experience and employee onboarding support
- Inventory management entails receiving, sorting, and performing RFID counts with 100% accuracy to maintain stock integrity
- Product presentation involves restocking, destocking, and organizing merchandise in alignment with aesthetic and store standards
- Additionally, I play a key role in onboarding new hires by providing guidance and support to help them transition seamlessly into their roles
Lead Sale Associate
Dooney & Bourke
Central Valley, NY
04.2022 - 09.2024
- Loyal and experienced sales associate with a strong background in retail operations
- Proven ability to provide exceptional customer service, handle cash transactions with accuracy, and drive sales through product knowledge and upselling techniques
- Skilled in operating cash registers, and collaborating effectively with team members to achieve store goals
- I'm familiar with store opening and closing procedures, due to key holder position
- Most recently was chosen to aid in the opening and operation of a new store location
- Demonstrating my eagerness for new opportunity and quick adaptation in new environments
Education
Associate's degree - Psychology
Orange County Community College
Middletown, NY05.2024
Some college - Psychology
Penn State
01.2022
High school education - Education
Monroe Woodbury High School
Monroe, NY06-2021
Some college - Social Sciences
Orange County Community College
Skills
- Microsoft Office
- Communication
- Teamwork
- Adaptability
- Quick Learning
- Customer Service
- Deescalation
Timeline
Project Operation Educator
lululemon
10.2024 - Current
Lead Sale Associate
Dooney & Bourke
04.2022 - 09.2024
Associate's degree - Psychology
Orange County Community College
Some college - Psychology
Penn State
High school education - Education
Monroe Woodbury High School
Some college - Social Sciences
Orange County Community College