Summary
Overview
Work History
Education
Skills
Timeline
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Gianna Martinez

St. Cloud,FL

Summary

Hardworking and reliable employee with a strong background in cash register operations, merchandise stocking, and delivering exceptional customer service. Known for being highly organized, proactive, and punctual. Collaborates effectively in team settings.

Overview

1
1
year of professional experience

Work History

Cashier

RaceTrac
Kissimmee, FL
05.2024 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Ensured compliance with all safety regulations within the store environment.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.

Cashier

Burlington
Kissimmee, FL
03.2024 - 05.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Education

Specialist in Psychology - Psychology

NUC University
Kissimmee, FL
05-2029

Skills

  • ID Verification
  • Cash Register Operation
  • Returns processing
  • Payment Collection
  • Customer Assistance
  • Customer Service
  • Guest inquiries

Timeline

Cashier

RaceTrac
05.2024 - Current

Cashier

Burlington
03.2024 - 05.2024

Specialist in Psychology - Psychology

NUC University

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Gianna Martinez