Summary
Overview
Work History
Education
Skills
Technical Skills
Timeline
Generic

Gianna Mastroianni

North Haven,CT

Summary

Fashion Merchandising student with experience in retail management and visual merchandising, increasing customer engagement through trend-driven displays and personalized styling.

Overview

8
8
years of professional experience

Work History

Retail Manager

Camouflage Boutique
North Haven, USA
04.2024 - Current
  • Managing daily retail operations while enhancing customer experience and brand presence.
  • Attend three New York trade shows, identifying five key trend categories that increased seasonal merchandise sell-through by 25%.
  • Styled over 70 customers a month to fit their ideal style.
  • Implemented social media marketing strategies that grew Instagram following by 30% and increased foot traffic.
  • Managed daily operations of the store, including opening and closing procedures.
  • Oversaw inventory management, ensuring product availability and quality standards.
  • Managed daily store operations to ensure smooth customer experiences.

Seasonal Retail Associate

Retail Associate
Cranston, USA
10.2024 - 01.2025
  • Organized and maintained the sales floor presentation to the company's visual standards.
  • Provided customer service to over 100 customers daily, achieving positive feedback on customer satisfaction.
  • Assisted with inventory management of over 2,000 SKUs during the busy holiday season.

Nanny

Private Family
North Haven, USA
06.2017 - 09.2024
  • Supervised daily activities and routines for children in a nurturing environment.
  • Performed light housekeeping duties related to childcare such as laundry or meal preparation.
  • Prepared nutritious meals and snacks, accommodating dietary restrictions as needed.
  • Ensured safety during playtime, supervising both indoor and outdoor activities.
  • Coordinated transportation for school drop-offs, pick-ups, and extracurricular events.

Cook

Turnbridge
Killingworth, USA
05.2023 - 11.2023
  • Prepared nutritious meals for 30+ adolescents, following strict dietary guidelines.
  • Created a safe, clean environment during mealtimes.
  • Managed multiple concurrent tasks in a fast-paced environment.
  • Maintained kitchen cleanliness and organized workstations for efficient operations.

Retail Associate

Abercrombie & Fitch
Providence, Rhode Island
09.2022 - 01.2023
  • Assisted customers in dressing rooms to enhance the shopping experience.
  • Facilitated customer checkouts for efficient transaction processing.
  • Managed returns to ensure smooth handling of merchandise.
  • Conducted inventory checks to maintain stock accuracy.

Education

Bachelor of Science - Fashion Merchandising And Retailing

Johnson & Wales University
Providence, Rhode Island
05.2025

Skills

  • Customer service excellence
  • Customer service
  • Leadership and team collaboration
  • Adaptability and problem-solving
  • Strategic communication
  • Inventory management
  • Team collaboration

Technical Skills

  • Visual Merchandising
  • Social Media Marketing
  • Buying and Planning
  • Trend Analysis
  • Forecasting
  • Microsoft Exel

Timeline

Seasonal Retail Associate

Retail Associate
10.2024 - 01.2025

Retail Manager

Camouflage Boutique
04.2024 - Current

Cook

Turnbridge
05.2023 - 11.2023

Retail Associate

Abercrombie & Fitch
09.2022 - 01.2023

Nanny

Private Family
06.2017 - 09.2024

Bachelor of Science - Fashion Merchandising And Retailing

Johnson & Wales University

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