Gianna Messina
Ray Brook
Summary
Experienced professional in the medical spa industry with a proven track record of success in sales, client relations, and performing aesthetic procedures. Skilled at fostering strong team collaboration, surpassing sales targets, and adapting to dynamic industry demands. Demonstrates expertise in business development, delivering exceptional customer service, and effective inventory management. Committed to upholding high standards and cultivating a positive client experience. Ready to make a significant impact in the field.
Overview
5
5
years of professional experience
Work History
Medical Spa Manager
Siciliana Med Spa
08.2024 - Current
- Established strong relationships with vendors for better pricing negotiation, resulting in cost savings without compromising quality.
- Collaborated with physicians on treatment protocols to provide comprehensive care tailored to individual client needs.
- Streamlined appointment scheduling for improved efficiency, leading to increased customer satisfaction and retention.
- Conducted regular performance evaluations of staff members for continuous improvement and career development opportunities.
- Leveraged social media platforms for effective marketing campaigns that drove increased web traffic and conversion rates.
- Implemented staff training programs to improve service quality and expand the range of treatments offered.
Senior Account Executive
WeWork
06.2023 - Current
- Secured retention and new business revenue exceeding $15 million in sales totaling 2,366 desks.
- Oversaw every phase of the sales cycle for both new and established business accounts.
- Engaged in teamwork across various departments for handling strategic projects and intricate contracts.
- Executed plans focused on expanding revenue streams through targeted business development.
- Oversaw key business relationships for large-scale clients.
- Developed robust and enduring client relationships by comprehensively understanding their business needs.
Account Executive
WeWork
05.2021 - 05.2022
- Handled an average of 80 different opportunities each month for multiple premises.
- Executed outbound initiatives for new business development and member upgrades.
- Successfully finalized 271 transactions alone involving 1,313 desks summing up to $7,719,527 in TCV.
- Worked with various departments to address and resolve issues requiring escalation.
- Executed negotiations that resulted in advantageous contracts for both members and the organization.
- Built robust connections with clients to facilitate growth of the business across different locations.
Sales Development Representative
WeWork
01.2020 - 05.2021
- Closed 479 individual sales by presenting various membership options, achieving a total contract value of $886,661.
- Effectively handled all stages of deal-making, inclusive of setting prices and contract delivery.
- Coordinated closely with Leasing Managers across North America to guarantee smooth member onboarding through tours and pricing info.
- Fostered loyalty within the customer base through consistent engagement.
- Recognized with the Sales Excellence Award of January 2022 for outstanding achievement in meeting sales objectives.
- Met or exceeded targets every month without fail.
Education
Marketing -
Manhattanville College
Purchase, NY05.2020
Systems Competencies
- Salesforce
- Highspot
- Sales Loft
- Crunchbase
- Valve
- Tableau
- DocuSign
- Google Suite
- Nextech
Timeline
Medical Spa Manager
Siciliana Med Spa
08.2024 - Current
Senior Account Executive
WeWork
06.2023 - Current
Account Executive
WeWork
05.2021 - 05.2022
Sales Development Representative
WeWork
01.2020 - 05.2021
Marketing -
Manhattanville College
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