Gianna Morrow
Port Richey,FL
Summary
Talented Sales Representative with excellent lead generation potential and more than 10 years of experience. Highly effective and knowledgeable in techniques used to close sales opportunities. Motivated sales professional with history of taking on leadership roles in competitive environments. Skilled net-worker offering remarkable interpersonal and communication skills. Known for excellent salesmanship and dedication to increasing profits. Provided superior customer service by responding to requests, inquiries, concerns and suggestions.
Overview
14
14
years of professional experience
Work History
House Manager
Effie Sue House
10.2016 - 07.2023
- Assisted residents with daily hygiene and living tasks, including cooking and cleaning.
- Managed all intake and discharge paperwork and procedures for residents.
- Produced regular reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.
- Trained and supervised staff on proper cleaning techniques, safety protocols and customer service to increase quality standards.
Housekeeping Supervisor
Heavenly Hands
02.2013 - 09.2016
- Worked on team of 3 staff members to service 3-5 mansions/offices daily.
- Accepted accountability for all assigned building keys, master keys and access cards.
- Cleaned over 10 locations every week with consistently high customer satisfaction ratings.
Back Office Supervisor
TMone LLC
11.2009 - 01.2013
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Developed and implemented sales strategies to increase revenue.
Education
High School Diploma - undefined
Des Moines Public School System
Des Moines, IA2005
Skills
- Quick learner
- MS Office proficiency
- Computer proficient
- Sale expertise
- Strategic sales knowledge
- Report preparation
- Excellent people skills
- Order Processing
- Microsoft Excel
- Critical Thinking
- Customer Consulting
- Microsoft Word
- Customer Service
- POS Systems and Ordering Platforms
- Multi-Line Telephone Operation
Timeline
House Manager
Effie Sue House
10.2016 - 07.2023
Housekeeping Supervisor
Heavenly Hands
02.2013 - 09.2016
Back Office Supervisor
TMone LLC
11.2009 - 01.2013
High School Diploma - undefined
Des Moines Public School System