Gianna Moskalenko
Tarzana,CA
Summary
Results-oriented professional with extensive experience in customer service and team collaboration. Skilled in managing diverse responsibilities and enhancing team performance through effective communication and problem-solving. Committed to driving positive outcomes and achieving project goals. Dedicated professional with strong customer service and team collaboration skills. Proven ability to enhance client satisfaction and coordinate projects effectively. Ready to contribute to team success and drive positive outcomes.
Overview
3
3
years of professional experience
Work History
Volunteer at Santa Barbara Cottage Health
Santa Barbara Cottage Hospital
Goleta, California
01.2025 - Current
- Collaborated with diverse coworkers to resolve product and service issues, enhancing team effectiveness.
- Enhanced customer satisfaction by resolving issues with knowledgeable, friendly service.
- Assisted customers with requests and answered questions, contributing to improved satisfaction.
- Coordinated with team members to meet project objectives and deadlines.
- Organized stock in designated areas to ensure efficient product retrieval.
- Collaborated with team members to maintain a clean and safe working environment.
- Monitored inventory levels and reported discrepancies to management, ensuring accurate stock management.
- Organized backroom stock, ensuring product is properly stored and labeled.
Secretary at DRM Consulting Inc.
Rita Moskalenko
Tarzana, CA
01.2024 - Current
- Managed scheduling and calendar for appointments and meetings.
- Facilitated communication between clients and employer, contributing to improved client satisfaction.
- Maintained filing system for important documents and correspondence.
- Drafted and edited correspondence, reports, and meeting minutes.
- Assisted in planning company events and client gatherings.
- Managed incoming calls, directing inquiries to appropriate personnel to ensure timely responses.
- Streamlined administrative tasks to support efficient office workflow and enhance operational effectiveness.
- Coordinated communications by managing calls, responding to emails, and interfacing with clients to ensure effective information flow.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Scheduled meetings and sent invitations specifying time and location.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Updated contact lists to ensure accurate and current information.
- Managed multiple calendars and contacts using computer software.
- Created and updated spreadsheets to track and report data.
Dance Studio Teacher
Yefim Sinelnikov
Tarzana, CA
01.2023 - 09.2025
- Developed lesson plans tailored to students' artistic skills and interests.
- Coordinated class, workshop, and studio schedules to maximize resource utilization and enhance student participation.
- Supervised student interactions during creative projects to ensure a positive environment.
- Facilitated ongoing communication between parents and instructors to ensure timely updates on student progress and foster collaborative support.
- Organized art exhibitions showcasing student work to the community.
- Provided individualized support to students, fostering their creativity and confidence.
- Provided guidance and support to students in areas such as social skills, study habits, and personal development.
- Created lesson plans which incorporated various media formats into instruction.
- Cultivated positive relationships with parents and guardians to maintain transparency regarding children's academic performance and encourage engagement.
Pharmacy Intern
Pharmacy of Woodland Hills
Tarzana, CA
06.2024 - 09.2024
- Managed inventory levels and organized stock to enhance medication accessibility and support efficient pharmacy operations.
- Processed prescription orders using pharmacy management software efficiently.
- Maintained cleanliness and organization of the pharmacy workspace daily.
- Collaborated with healthcare professionals to coordinate patient care and safeguard patient safety.
- Observed pharmacy technicians in the preparation of medications.
- Communicated with patients compassionately while ensuring strict confidentiality of medical information.
- Performed data entry into pharmacy information systems for billing purposes.
Private Home Tutor
Self-employeed
Tarzana, California
01.2023 - 09.2024
- Developed customized lesson plans tailored to individual student needs.
- Utilized diverse teaching tools to enhance student engagement and learning outcomes.
- Facilitated one-on-one tutoring sessions focusing on specific subject areas.
- Communicated regularly with parents about student progress and challenges.
- Adapted teaching strategies based on student learning styles and feedback.
- Motivated students to achieve academic excellence through personalized goal-setting.
- Created an interactive learning environment with varied instructional techniques, fostering active student participation.
Volunteer at Hospice
Iryna Matyushenko
Tarzana, CA
01.2023 - 06.2024
- Coordinated volunteer schedules to optimize support during activities and programs, enhancing participant engagement.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Assisted community members by addressing needs and concerns, fostering a supportive environment.
- Collaborated with others to leverage time, effort, and skills in achieving the organization's goals.
- Organized and maintained physical and digital filing systems for efficient document retrieval.
- Processed incoming documents, ensuring proper categorization and timely distribution.
- Prepared files for meetings and presentations.
- Created financial models using Excel to evaluate the performance of various investments over time.
- Entered data into and managed litigation databases and Excel spreadsheets.
- Tracked reservations using manual logs or computer programs like Microsoft Excel.
Education
Bachelor of Science -
University of California, Santa Barbara
Santa Barbara, CA06-2028
High School Diploma -
Sherman Oaks Center of Enriched Studies
Reseda, CA06-2024
Skills
- Customer service
- Project management
- Team collaboration
- Lesson planning
- Problem resolution
- Time management
- Data entry
- Communication skills
- Teamwork and collaboration
- Friendly, positive attitude
- Verbal communication
- Problem-solving
- Flexible and adaptable
- FLUENT IN Russian
- Organization
- Computer skills
- Dependable and responsible
- Public speaking
- Active listening
- Relationship building
- Troubleshooting
- Inventory management
- Expense tracking
- Office management
- File management
- Scheduling
- Team bonding
- Filing
- File organization
- Research
- Scheduling and calendar management
Languages
Russian
Native/ Bilingual
English
Native/ Bilingual
Timeline
Volunteer at Santa Barbara Cottage Health
Santa Barbara Cottage Hospital
01.2025 - Current
Pharmacy Intern
Pharmacy of Woodland Hills
06.2024 - 09.2024
Secretary at DRM Consulting Inc.
Rita Moskalenko
01.2024 - Current
Dance Studio Teacher
Yefim Sinelnikov
01.2023 - 09.2025
Private Home Tutor
Self-employeed
01.2023 - 09.2024
Volunteer at Hospice
Iryna Matyushenko
01.2023 - 06.2024
Bachelor of Science -
University of California, Santa Barbara
High School Diploma -
Sherman Oaks Center of Enriched Studies