Gianna Nightlinger
Acushnet,Massachusetts
Summary
I have several years of experience working in restaurants in a variety of roles, which has taught me adaptability, teamwork, and strong customer service skills. Being part of a sorority has also strengthened my communication and people skills, helping me connect easily with others. I’m a hard worker who can stay positive and handle challenges, always focused on getting the job done well.
Overview
7
7
years of professional experience
Work History
Server/Food Runner/ Busser/Restaurant Hostess
Fathoms Bar & Grille
08.2021 - Current
- Began as a hostess, greeting guests, managing reservations, and coordinating seating to ensure smooth front-of-house operations.
- Supported the restaurant as a busser and food runner by maintaining clean tables, delivering food promptly, and assisting servers during peak hours.
- Advanced to server, responsible for taking customer orders, processing payments, and providing attentive, high-quality service.
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Trained new team members on menu offerings and service protocols.
- Managed order accuracy and timely delivery of food and beverages.
Hostesses
Wally's Wieners
02.2025 - 06.2025
- Greeted and welcomed guests with a friendly and professional demeanor, ensuring a positive first impression of their dining experience.
- Seated guests efficiently, managed wait lists and reservations, and monitored table availability to minimize wait times.
- Maintained a clean and organized hostess station, including menus, seating charts, and front-of-house areas.
- Communicated with servers, kitchen, and management to coordinate guest flow and ensure smooth service.
- Assisted in setting up and clearing tables when necessary, and responded promptly to guest inquiries or concerns to guarantee satisfaction.
Food Runner
New Port Restaurant Group
03.2024 - 05.2025
- Delivered plated courses in a high-class, coastal European restaurant with indoor seating for 156 guests and an additional 64 seats on the patio, consistently during busy shifts.
- Delivered food orders promptly and accurately to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure timely meal preparation and presentation.
- Ensured presentation, temperature, and timing of dishes adhered to upscale standards, coordinating closely with kitchen and service staff.
- Supported smooth transitions between courses by maintaining cleanliness of table settings
Server/Cashier
Acushnet Creamery
01.2019 - 08.2021
- Provided friendly service to customers, making sure each visit was a positive experience.
- Took and processed orders accurately, handling cash and card payments efficiently.
- Maintained a clean and organized shop while supporting the team during busy times.
Education
Bachelor of Arts - Public Relations, Communications
University of Rhode Island
Kingston, RI05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Hospitality service expertise
- High volume dining
Timeline
Hostesses
Wally's Wieners
02.2025 - 06.2025
Food Runner
New Port Restaurant Group
03.2024 - 05.2025
Server/Food Runner/ Busser/Restaurant Hostess
Fathoms Bar & Grille
08.2021 - Current
Server/Cashier
Acushnet Creamery
01.2019 - 08.2021
Bachelor of Arts - Public Relations, Communications
University of Rhode Island