Gianna Panfile
Sicklerville,NJ
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Sales Associate
Spark Car Wash
Sicklerville, New Jersey
06.2025 - 10.2025
- Provided excellent customer service to enhance client satisfaction during car wash services.
- Operated car wash equipment efficiently to ensure high-quality vehicle cleaning.
- Maintained cleanliness and organization of the work area and equipment at the facility.
- Collaborated with team members to streamline workflow and improve service delivery.
- Conducted routine maintenance checks on car wash machinery to ensure optimal performance.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked with fellow sales team members to achieve group targets.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Described merchandise and explained use, operation and care.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Cashier/Food Service Worker
Lena’s Water Ice
Lindenwold, NJ
04.2023 - 08.2024
- Processed customer transactions efficiently at Lena's Water Ice.
- Maintained cleanliness and organization of the service area.
- Assisted customers in selecting products and answering inquiries.
- Handled cash and electronic payments accurately during busy hours.
- Collaborated with team members to ensure smooth operations.
- Provided friendly and prompt service to enhance customer experience.
- Educated customers about menu items and special promotions available.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained work area and kept cash drawer organized.
- Built and maintained productive relationships with employees.
- Collaborated with team members to ensure smooth service during peak hours.
- Followed food safety guidelines to maintain high hygiene standards consistently.
Cashier
McDonald's
Woodbury Heights, New Jersey
08.2022 - 02.2023
- Collaborated with team members to ensure smooth store operations daily.
- Handled cash, credit, and digital payments accurately during shifts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Processed customer payments quickly and returned exact change and receipts.
Education
High School Diploma -
Timber Creek High School
Sicklerville, NJ01-2025
Skills
- Team collaboration
- Cash handling
- Sales techniques
- Inventory management
- Communication skills
- Customer service
- Excellent people skills
- Sales expertise
- Friendly and outgoing
- Retail store operations
Timeline
Sales Associate
Spark Car Wash
06.2025 - 10.2025
Cashier/Food Service Worker
Lena’s Water Ice
04.2023 - 08.2024
Cashier
McDonald's
08.2022 - 02.2023
High School Diploma -
Timber Creek High School
Similar Profiles
Patricia O’ConnorPatricia O’Connor
Real Estate Manager at Spark Car WashReal Estate Manager at Spark Car Wash
Mair BedfordMair Bedford
Accounts Receivable Specialist / Collections Specialist at Sonny's Enterprises/Sonny's Car Wash Systems/PECO Car Wash SystemsAccounts Receivable Specialist / Collections Specialist at Sonny's Enterprises/Sonny's Car Wash Systems/PECO Car Wash Systems
Aniya McClain-HillAniya McClain-Hill
Sales Consultant at Tiger Car Wash/ Club Car WashSales Consultant at Tiger Car Wash/ Club Car Wash
Thomas IbidapoThomas Ibidapo
Founder & Coach at Empowerment to OvercomeFounder & Coach at Empowerment to Overcome
Bria LottBria Lott
Pharmacy Specialist at Horizon NJ HealthPharmacy Specialist at Horizon NJ Health