Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gianna Ross

Boca Raton,FL

Summary

Goal-oriented, professional, well-versed in operational practices and regulatory requirements of childcare environments. Skilled leader and analytical problem-solver well-versed in budget planning, staff oversight and program management. Skillfully use relationship-building talents and diplomatic communication style to forge long-lasting connections.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Preschool Assistant Director

Providence Children's Academy
08.2017 - 08.2023
  • Engaged with parents and families to build positive relationships for children to thrive.
  • Managed program paperwork and child records to comply with state requirements.
  • Supervised and managed team of childcare professionals to guarantee highest standards of care.
  • Operated under licensing guidelines to protect health, safety and well-being of children.
  • Attended approved training and continuing education courses to maintain certifications.
  • Resolved conflicts and administered corrective action to foster positive experience for children and staff.
  • Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
  • Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
  • Monitored and observed child progress, interactions and behavior and reported findings to parents.
  • Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
  • Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
  • Adhered to budgetary guidelines to set financial goals and maintain school profitability.
  • Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
  • Observed and assessed classroom activities to verify conformity with quality standards.
  • Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.

Retail Sales Associate

Justice Clothing Store
09.2018 - 11.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Summer Nanny

Speakman Family
06.2018 - 08.2018
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Played games, worked on puzzles, and read books to young children.

Hostess/Waitress

Lily Garden
01.2016 - 02.2017
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Early Childhood Education/ Child Psychology

Florida Atlantic University
Boca Raton, FL

High School Diploma -

Monarch High School
Coconut Creek, FL
06.2018

Skills

  • Constructive Feedback
  • Construction Techniques
  • Licensing Requirements
  • Communicable Diseases
  • School Policies
  • Parental Interaction
  • Childcare Requirements
  • Clerical Skills
  • Teacher Development
  • Activity Organization
  • Emergency Response Plans
  • School Administration

Certification

  • DCF 45 hours
  • CPR certified
  • College education

Timeline

Retail Sales Associate

Justice Clothing Store
09.2018 - 11.2019

Summer Nanny

Speakman Family
06.2018 - 08.2018

Preschool Assistant Director

Providence Children's Academy
08.2017 - 08.2023

Hostess/Waitress

Lily Garden
01.2016 - 02.2017

Early Childhood Education/ Child Psychology

Florida Atlantic University

High School Diploma -

Monarch High School

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