Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Parts Coordinator/Fleet Maintenance
FedEx Freight
04.2019 - Current
Purchase all parts for vehicles in the service department
Inventory keeping weekly
Daily reports / checklist as needed
Safety committee President
Order tow trucks as needed
Approve and close all work orders
Receive new equipment
Create all PO's for vendors
Using MCMS and Maximo for all inventory keeping/records
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Partnered with managers to implement operational enhancements for paperwork processing.
Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
Enforced team adherence to safety regulations and protocols.
Met or exceeded production goals and objectives by following strict procedures.
Assigned tasks to team members to complete within designated time frames.
Scheduled shifts and shift changes to accommodate workload and customer needs.
Evaluated team performance and provided feedback on areas requiring improvement.
Front Desk Receptionist
FedEx Freight
06.2015 - 04.2019
Oversee and manage office procedures and other tasks for various departments as assigned
Direct people (internally and externally) to their contact either via telephone or in person
Handle all driver collects, returns and re-consignments
Maintained confidentiality of sensitive data to protect customer and business information.
Prepare, verify and process complete bills of lading and shipping documents as needed
Completed all tasks in compliance with company policies and procedures.
Locate overages, shortages and damaged freight
Collected and distributed messages to team members and managers to support open communication and high customer service.
Using AS400 and Microsoft Outlook, Excel and PowerPoint for daily assi
Monitored and screened visitors to verify accessibility to inter-office personnel.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Operated multi-line telephone system to answer and direct high volume of calls.
Collected room deposits, fees, and payments.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Completed data entry and filing to keep records updated for easy retrieval.
Scheduled, coordinated and confirmed appointments and meetings.
Education
High school diploma -
Lynwood High School
Lynwood, CA
Skills
Highly organized and effective
Data entry
Accounts receivable
Customer service
Freight
Logistics
Fleet maintenance
Office management
Multi-line Phone Systems
Freight Experience
Heavy Equipment Operation
Tractor-Trailer
Maximo
Purchasing strategies
Logistics planning
Stock control
Stock management
Goal setting
Ordering parts
Inventory restocking
Returns processing
Inventory auditing
Coordinating paperwork
Invoice processing
Inventory management
Parts documentation
Vendor relations
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.