Gianna Santiani
Bolingbrook,IL
Summary
My personal mission as a nurse is to do right by my patients, and always advocate for their needs. I would like to continue educating myself on the most up-to-date practices, so I can provide the utmost care. I want my patients to feel at home when they're in my care. As a nurse, I vow to be compassionate, understanding, to be the voice of advocacy and to provide the highest level of care possible. I am a dedicated and compassionate Registered Nurse with experience in direct patient care, and care coordination in fast-paced environment. I am proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations... Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. I work well with diverse patient populations, allowing me to develop trusting relationships with patients and families.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Nurse
Ascension St. Joes Hospital
08.2023 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Assisted in the training and mentorship of new nursing staff members as well as nursing students, contributing to a positive work environment and high-quality patient care.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Pharmacy Technician
CVS Pharmacy
11.2020 - 01.2023
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Facilitated seamless transitions between shifts by thoroughly documenting all relevant information for coworkers during handoffs.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
Pet Care Technician
PetSmart
03.2020 - 11.2020
- Receive incoming animals and prepare enclosure
- Greet arriving customers and make them aware of any promotions
- Face and restock aisles between checking out and accommodating customer needs.
- Improved facility cleanliness for optimal animal care by maintaining organization and adhering to sanitation protocols.
- Trained new staff members on company policies, safety procedures, and best practices in pet care management.
- Reduced stress levels among animals by creating a comfortable environment through proper handling techniques and behavioral understanding.
- Collaborated with fellow team members to develop strategies for improving efficiency within the workplace while maintaining high-quality pet care standards.
- Identified potential health issues early on through careful observation of animal behavior changes or abnormal physical symptoms, promptly reporting findings to supervisors or veterinary professionals when necessary.
- Fostered a safe environment for both staff and animals by adhering to workplace safety guidelines, promptly addressing any hazards or potential risks that arose.
- Handled animals safely and remained calm in different situations.
- Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
- Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
Reception/Front Desk Receptionist
Reza’s Auto Repair
12.2016 - 09.2019
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
Diploma -
Plainfield East High School
PlainfieldCPR certification -
Licensed Registered Nurse -
Nursing Practice
Rasmussen University
Romeoville, IL12.2023
Skills
- Critical Care
- Medical Assessment
- Precepting
- Chart Updating
- Care Planning
- Wound Care
- Diabetes Management
- Patient Management
- Infection Control Measures
- IV Setup
- Medication and IV Administration
- High Level of Autonomy
- Stress Management
- Pain Management
- Effective Communication
- Vital Signs Monitoring
- Attention to Detail
- Patient Education
- Empathy and Compassion
- Electronic Health Records
- Basic Life Support
- Critical Thinking
- Team Collaboration
- Time Management
Certification
Basic Life Support (CPR and AED) Provider through the American Heart Association (235419224747)
Licensed Registered Nurse (041.542634)
Timeline
Registered Nurse
Ascension St. Joes Hospital
08.2023 - Current
Pharmacy Technician
CVS Pharmacy
11.2020 - 01.2023
Pet Care Technician
PetSmart
03.2020 - 11.2020
Reception/Front Desk Receptionist
Reza’s Auto Repair
12.2016 - 09.2019
Diploma -
Plainfield East High School
CPR certification -
Licensed Registered Nurse -
Nursing Practice
Rasmussen University
Similar Profiles
Samara MackeySamara Mackey
Dialysis Nurse at St Joes HospitalDialysis Nurse at St Joes Hospital
Theresa BrownTheresa Brown
Registered Nurse at Ascension St. Joseph Hospital / Ascension Brain and Spine ClinicRegistered Nurse at Ascension St. Joseph Hospital / Ascension Brain and Spine Clinic
Paige KilePaige Kile
Behavioral Health Patient Care Technician at Trinity Health St. Joes Mercy HospitalBehavioral Health Patient Care Technician at Trinity Health St. Joes Mercy Hospital
Lloyd EffahLloyd Effah
Delivery Driver at United Delivery ExpressDelivery Driver at United Delivery Express
Ramon HarveyRamon Harvey
Armed Security Group (Event, Private, Contract) at Armour Security GroupArmed Security Group (Event, Private, Contract) at Armour Security Group