Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic
Gianna Secchiaroli

Gianna Secchiaroli

Los Angeles,CA

Summary

Dynamic and results-driven professional with a strong background in client-facing roles, sales, and hospitality. Proven ability to build lasting relationships, understand customer needs, and deliver tailored solutions that drive revenue and enhance client satisfaction. Skilled in managing high-pressure environments, resolving issues with a customer-first mindset, and consistently exceeding performance targets. Adaptable, personable, and highly motivated to contribute to team success in fast-paced, customer-centric industries.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Manager

Woven
04.2025 - Current
  • Consistently met or exceeded quarterly sales targets
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

OUTSIDE SALES REPRESENTATIVE

Romo Group
05.2022 - Current
  • Reinforce existing client relationships with exceptional customer service, effectively upselling, and introducing new product categories, and driving sustained growth by establishing long-term partnerships based on trust and reliability.
  • Generate new business from underperforming accounts, as well as new accounts, by implementing cold calling, leveraging my extensive designer network, resulting in a significant expansion of the client base, and increased revenue.
  • Optimize territory management by meticulously planning and organizing sales routes, ensuring maximum efficiency and productivity, and improving time management and client engagement.

REAL ESTATE

Compass
06.2020 - 09.2023
  • Consulted with clients on market trends and potential real estate purchases, providing comprehensive guidance and in-depth market analysis to help clients make a well-informed decision.
  • Guided clients through their real estate transactions, ensuring a positive experience, complying to legal regulations, facilitating smooth negotiations, and supporting them throughout the entire buying and selling process.

INSIDE SALES REPRESENTATIVE

Smashtech
12.2018 - 06.2020
  • Cultivate new client relationships, establishing trust with accurate information, timely follow-ups, and exceptional customer service, laying the foundations for long-term client retention.
  • Handled client inquiries with regard to products, services, pricing, and lead times, delivering prompt and informative responses, enhancing the overall customer experience.
  • Fostered team spirit with a positive and collaborative approach to peers, customers, and company managers, contributing to a cohesive work environment, and facilitating the achievement of joint sales targets and company goals.

Skills

  • Prospecting techniques
  • Contracts negotiation
  • Territory management
  • Closing sales
  • CRM tracking
  • Customer service
  • Strategic sales techniques
  • Proven sales track record
  • Customer focused-service
  • Lead generation
  • B2B sales
  • Client account management
  • Relationship building

Accomplishments

    Real Estate License

    Sommelier 2

    Esthetics License

Certification

  • Sommelier Level 2
  • Real Estate License
  • Esthetician License

Timeline

Sales Manager

Woven
04.2025 - Current

OUTSIDE SALES REPRESENTATIVE

Romo Group
05.2022 - Current

REAL ESTATE

Compass
06.2020 - 09.2023

INSIDE SALES REPRESENTATIVE

Smashtech
12.2018 - 06.2020

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Gianna Secchiaroli