Gianna Serrapere

Provided supervision and care to young children ranging from infants to preschool age. Supervise infants and toddlers in small groups. Provide care, guidance, and developmental experiences for the children. Assist the students one-on-one with lessons and classroom activities. Kept accurate records of attendance, meals served, nap times and other important information related to childcare.

Developed positive relationships with parents through daily communication about their child's activities, behavior, and health issues. Worked collaboratively with other staff members in meetings to discuss progress of each child, and ensure a safe environment for all. Supported teachers in planning lessons that were developmentally appropriate for each age group.

Provided excellent customer service to ensure satisfaction.Responded efficiently to guest inquiries and complaints in a professional manner. Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.Maintained polite and professional demeanor to patrons to encourage inquiries and order placements. Checked with guests to get feedback on their experience.