Gianna Sinotte
Greensboro,NC
Summary
Experienced Postal Service Clerk specializing in high-volume mail processing and customer service. Expertise in postal regulations and procedures, ensuring compliance and confidentiality. Focused on enhancing efficiency and productivity in dynamic environments. Demonstrated problem-solving skills and strong interpersonal abilities resulting in improved customer satisfaction.
Overview
10
10
years of professional experience
Work History
Driver
Uber Technologies
Greensboro, NC
01.2024 - Current
- Delivered safe, reliable transportation prioritizing client comfort and service excellence.
- Adapted to diverse passenger needs while resolving conflicts with professionalism and care.
Mail Handler/Expeditor
United States Postal Service
Gastonia, North Carolina
08.2020 - 10.2024
- Expedited high volumes of mail and packages under strict deadlines.
- Operated power equipment, adhering to safety and compliance standards.
- Demonstrated teamwork and adaptability during transitions to new facilities.
Crew Member
Dunkin’ Donuts
North Kingstown, RI
01.2018 - 01.2020
- Delivered efficient, friendly service in a high-volume environment.
- Supported coworkers to ensure smooth daily operations.
Cashier/Stocker
Panera Bread
East Greenwich, RI
01.2016 - 01.2018
- Accurately handled transactions while maintaining stock and freshness standards.
- Assisted customers and supported food preparation as needed.
Education
Diploma -
North Kingstown High School
North Kingstown06-2019
Skills
- Patient safety and comfort
- Team collaboration and communication
- Time management and organization
- Safety and compliance awareness
- Mail sorting and tracking
- Inventory management
- Postal equipment operation
- Loading and unloading
Community Experience
Family Caregiver, North Kingstown, RI, Assisted elderly relatives with mobility, daily care, and personal needs., Supported a Certified Nursing Assistant (CNA) with personal care, meals, and emotional support., Demonstrated patience, empathy, and responsibility in direct caregiving roles.
Timeline
Driver
Uber Technologies
01.2024 - Current
Mail Handler/Expeditor
United States Postal Service
08.2020 - 10.2024
Crew Member
Dunkin’ Donuts
01.2018 - 01.2020
Cashier/Stocker
Panera Bread
01.2016 - 01.2018
Diploma -
North Kingstown High School