Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gianna Sparks

Millville,NJ

Summary

Proven Store Associate at ShopRite, adept in inventory management and customer service, enhanced shopper satisfaction through efficient service and problem-solving acumen. Demonstrated leadership in team collaboration and excelled in cash handling accuracy, contributing to a positive shopping environment. Adapted to high-demand periods, ensuring operational excellence and inventory accuracy. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Store Associate

ShopRite
03.2022 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
  • Worked with loss prevention in monitoring shopper behavior.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

West Deptford High School
West Deptford, NJ
06.2024

Skills

  • Customer Service
  • Customer Assistance
  • Cash Handling Accuracy
  • Attention to Detail Focus
  • Problem-solving acumen
  • Active listening techniques
  • Inventory Control
  • Flexible Schedule Adaptability
  • Patience and empathy demonstration
  • Team Leadership
  • Inventory management proficiency
  • Adherence to store policies

Timeline

Store Associate

ShopRite
03.2022 - Current

High School Diploma -

West Deptford High School
Gianna Sparks