Gianna Zarillo
Beaver,PA
Summary
Dynamic and detail-oriented professional with a proven track record at JCPenney, excelling in customer service and time management. Adept at building relationships and ensuring order accuracy, I thrive in fast-paced environments, consistently delivering exceptional results while maintaining a positive attitude. Passionate about creating engaging experiences and fostering teamwork.
Overview
10
10
years of professional experience
Work History
Online Personal Shopper
Walmart
Beaver Falls, Pennsylvania
01.2026 - Current
- Greeted customers and provided excellent customer service.
- Assisted in selecting items according to customer preferences.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products, and kept frozen and perishable foods cold or fresh.
- Scanned items when pulling from shelves to update system stock information.
- Secured and stored items until customer pickup.
- Assisted teammates with daily tasks during peak periods.
Pet Sitter
09.2021 - Current
- Communicated professionally with pet owners via phone, email, and text.
- Take care of parents according to the rules and specifications that the owners stated.
Founder and Volunteer
The Giving Girls
Beaver, PA
10.2015 - Current
- Established a non-profit organization to address community needs.
- Coordinated event organization and planning to ensure engaging and seamless experiences.
- Facilitated special events and programs to enhance community involvement.
- Utilized strong interpersonal communication skills to effectively share information.
Beauty Department and Customer Service
JCPenney
07.2023 - 09.2025
- Delivered exceptional customer service in a fast-paced retail environment.
- Maintained safe, clean, and organized stockroom to support efficient operations.
- Replenished and restocked store merchandise to ensure product availability for customers.
- Receive and unload merchandise.
- Executed pricing and signage updates throughout store to enhance product visibility and customer experience.
Kitchen Staff/Customer Service
Pizza Joe's
Beaver, PA
11.2022 - 07.2023
- Prepared food according to recipes, incorporating customer modifications to enhance satisfaction.
- Managed multiple responsibilities to ensure timely service and meet customer needs. to juggle multiple tasks simultaneously.
Education
High School -
Beaver Area High School
Beaver, PA06-2026
Skills
- Fundraising
- Event planning
- Time management
- Customer service
- Interpersonal communication
- Team collaboration
- Problem resolution
- Detail orientation
- Patience and empathy
- Sales experience
- Upbeat and outgoing attitude
- Planning and organization
- Decision-making
- Attention to detail
- Accurate money handling
- Relationship building
- Strong interpersonal skills
- Verbal and written communication
- Multitasking
- Excellent communication
- Event Setup
- Positive Attitude
- Order Accuracy
Accomplishments
Lou Holtz Hall of Fame 20 under 20 Award.
Affiliations
Member of Mock Trial Team in 9th grade
Timeline
Online Personal Shopper
Walmart
01.2026 - Current
Beauty Department and Customer Service
JCPenney
07.2023 - 09.2025
Kitchen Staff/Customer Service
Pizza Joe's
11.2022 - 07.2023
Pet Sitter
09.2021 - Current
Founder and Volunteer
The Giving Girls
10.2015 - Current
High School -
Beaver Area High School