Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gianna Zellner

Summary

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Exceptional Education Paraprofessional

Vestavia Hills City Schools
01.2022 - 01.2025
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Collaborated with fellow paraprofessionals and teachers to create engaging activities that reinforced key concepts..
  • Developed strong rapport with students by cultivating trust through empathetic listening, clear communication, and consistent follow-through on commitments.


Instructional Aide (Self-Contained Classroom)

Mountain Brook Junior High School
01.2018 - 01.2022
  • Provided support during classes, group lessons, and classroom activities.
  • Documented behavioral and academic progress with attention to detail.
  • Provided one-on-one support for students needing additional assistance, improving their understanding of course material.

One-on-One Exceptional Education Paraprofessional

Hoover City Schools (via Appleton Talent)
01.2017 - 01.2018
  • Supported student safety during arrival, assisted with classroom instruction and coordinated daily lunch and dismissal transitions.
  • Contributed to the development of curriculum materials tailored to diverse learning styles and abilities.
  • Evaluated student progress through regular observation, assessment data analysis, and collaboration with teaching team members.

Drama Teacher & Teaching Artist in Residence

Various Institutions
01.1991 - 01.2018
  • Developed engaging instructional programs that built confidence and communication skills in youth.
  • Exposed students to diverse content to build perspective in drama pedagogy.
  • Encouraged students to perform well and learn from failure.

Self-Contained Paraeducator

Riverchase Middle School (via Appleton Talent)
01.2016 - 01.2017
  • Supported instruction and care for students with physical and developmental disabilities.
  • Managed clerical and classroom operations.
  • Fostered inclusion through adaptive strategies and positive engagement.

Telecom Call Center Pollster

The Parker Group, Inc
01.1997 - 01.2006
  • Refined communication skills through continuous engagement with diverse respondents, improving survey outcomes.
  • Recorded accurate respondents' answers during interviews for future reference.
  • Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires.

Education

Bachelor of Science - Speech Communications & Political Science

Troy State University
Troy, AL

Skills

  • Customer-focused communication & de-escalation
  • Proficient in Microsoft Office & basic computer applications
  • Accurate data entry and report documentation
  • Multi-tasking and time management
  • Confidentiality and HIPAA awareness

Certification

  • CPR/AED – American Heart Association
  • Special Education Health & CPR
  • Managing Crisis Safely (MCS)

Timeline

Exceptional Education Paraprofessional

Vestavia Hills City Schools
01.2022 - 01.2025

Instructional Aide (Self-Contained Classroom)

Mountain Brook Junior High School
01.2018 - 01.2022

One-on-One Exceptional Education Paraprofessional

Hoover City Schools (via Appleton Talent)
01.2017 - 01.2018

Self-Contained Paraeducator

Riverchase Middle School (via Appleton Talent)
01.2016 - 01.2017

Telecom Call Center Pollster

The Parker Group, Inc
01.1997 - 01.2006

Drama Teacher & Teaching Artist in Residence

Various Institutions
01.1991 - 01.2018

Bachelor of Science - Speech Communications & Political Science

Troy State University