Gianna Zuppa

Demonstrated excellent customer service skills while working in a
fast-paced environment
•
Managed multiple tasks simultaneously while maintaining
high-quality standards of service
•
Performed opening, and closing duties such as setting up, breaking
down workstations, and restocking supplies
•
Listened to customer concerns and complaints and quickly rectified issues.

•Utilized problem solving skills to resolve customer complaints in a
courteous manner

•Trained and mentored new team members

•Ensured compliance with health and safety regulations in the preparation and serving of food and drinks