Gianna M. Zaromitidis
Rochester,NY
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Cashier
Micheal Tougas
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Restaurant Hostess
Brittney Amatto
01.2024 - 05.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Restaurant Hostess
Brittney Amatto
02.2023 - 09.2023
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Cashier
PIzza 151
08.2021 - 12.2021
- Greet visitors, answer phones and takes orders, as well as, cash out customers
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
Education
Associate of Science -
Monroe Community College
Rochester, NY06.2026
Diploma - Cosmetology
WEMOCO Career and Technical Center
Spencerport, NY06.2024
Regents Diploma -
Churchville Chili
Churchville, NY06.2024
Skills
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time Management skills
- Cleaning and sanitizing
- Cash Handling
Awardshonorsandcertifications
- Barbicide, 10/14/22
- Sexual Harassment, 10/24/22
- Honor Roll, 6/13/24
- Discrimination 10/20/24
- Code of Conduct 10/25/22
Essentialskills
Communication, Problem Solving, Leadership, Creativity, Time Management, Teamwork, Critical Thinking
Timeline
Cashier
Micheal Tougas
05.2024 - Current
Restaurant Hostess
Brittney Amatto
01.2024 - 05.2024
Restaurant Hostess
Brittney Amatto
02.2023 - 09.2023
Cashier
PIzza 151
08.2021 - 12.2021
Associate of Science -
Monroe Community College
Diploma - Cosmetology
WEMOCO Career and Technical Center
Regents Diploma -
Churchville Chili
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