Gianna Valentina Cappiello
Boca Raton,FL
Summary
Compassionate nursing student with a strong foundation in anatomy, nursing concepts, and patient-centered care. Applies critical thinking to support patient safety, comfort, and care-plan follow-through. Recognized for calm communication, empathy, and dependable organization in clinical and patient-facing settings by working and experience in companion care.
Overview
3
3
Languages
6
6
years of professional experience
Work History
Companion Caregiver
Judy Rosenburg
Boca Raton, Florida
11.2025 - Current
- Provided compassionate support and companionship while prioritizing comfort, dignity, and individual needs.
- Developed strong interpersonal skills through attentive listening, patience, and personalized care.
- Engaged clients in meaningful conversations to promote social interaction.
- Coordinated transportation for clients to appointments and social outings.
- Maintained reliability, organization, and a supportive presence.
- Communicated with family members about client needs and preferences.
- Maintained a safe and clean environment for clients at home.
- Provided emotional support during difficult times like illness
Bartender
Meat Market (Upscale Restaurant)
Boca Raton, Florida
05.2023 - 01.2024
- Crafted premium cocktails and classic drinks for upscale restaurant guests.
- Managed bar prep, stocking, and garnish setup before service.
- Maintained clean bar stations and followed sanitation standards.
- Coordinated with servers and kitchen staff for smooth dining service.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Provided drink suggestions to customers based on their preferences.
Ecommerce Marketing Manager
AWG couriers
Delray Beach, Florida
11.2021 - 12.2022
- Managed ecommerce for courier delivery services and parcel shipping lines.
- Updated product listings for shipping options, rates, and service coverage.
- Monitored supply needs and processed office inventory requests.
- Communicated with team members regarding priorities and task changes.
- Organized materials and distributed to staff members.
- Provided guidance and support to online customer service staff regarding difficult or complex inquiries.
- Facilitated online customer service inquiries, resolving issues promptly to maintain customer satisfaction.
Restaurant Hostess
Rex Baron
Boca Raton, Florida
10.2020 - 12.2021
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted guests with warm, professional first impressions.
- Managed reservations and waitlist flow using host stand procedures.
- Resolved customer complaints in a professional manner while maintaining a positive attitude
- Maintained clean, organized host area and front entrance presentation.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
Education
Associate of Arts - Business Administration
Palm Beach State College
Boca Raton, FL05-2024
Associate Degree in Nursing -
Palm Beach State College
Boca Raton, FLSkills
- Detail-oriented organization and preparation
- Personal care
- Client advocacy
- Dependable and responsible
- Appointment coordination
- Effective communication
- Emotional support
- Cultural sensitivity
- Nutrition
- Compassionate communication
- Attention to detail
- Companionship and emotional support
- Computer skills
- Bilingual in English & Spanish
- Understand Partial Portuguese
- Maintaining confidentiality
- Microsoft office
- Problem-solving
- Interpersonal communication
- Customer service
- Meal preparation
- Organization and time management
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Portuguese
Professional
Timeline
Companion Caregiver
Judy Rosenburg
11.2025 - Current
Bartender
Meat Market (Upscale Restaurant)
05.2023 - 01.2024
Ecommerce Marketing Manager
AWG couriers
11.2021 - 12.2022
Restaurant Hostess
Rex Baron
10.2020 - 12.2021
Associate of Arts - Business Administration
Palm Beach State College
Associate Degree in Nursing -
Palm Beach State College