Gianni Goulbourn Campbell
Bronx,NY
Summary
Assertive Biller with outstanding attention to detail and problem-solving skills. Efficient collaborator with more than 1 year in business. Maintain professionalism and level-headedness in stressful and high-pressure situations.
Overview
4
4
years of professional experience
Work History
Biller
M & R Billing
Bayside, New York
01.2023 - 12.2024
- Handling of all insurance documentation.
- Creating insurance claims.
- Provide customer service.
- Responsible for correcting all safety precautions for all vehicles.
- Insurance pre-certification of all surgeries/procedures.
- Submitting all billing for the office.
- Posting checks daily and patient account collections.
Ride Operator Supervisor Zone 1
Playland Park Amusement Park
Rye, New York
05.2023 - 08.2023
- Team Management: As a supervisor, you'll be responsible for overseeing a team of ride operators
- Training and Development: You'll be involved in training new ride operators and providing ongoing training to existing staff
- Safety Oversight: Ensuring the safety of park visitors is paramount
- Customer Service Excellence: Supervisors play a key role in upholding high standards of customer service
- Problem Solving: From minor operational glitches to more significant challenges, supervisors need to be adept at troubleshooting and problem-solving
- Communication and Coordination: Effective communication is essential for coordinating activities between ride operators, other park staff, and management
- Compliance and Regulations: Supervisors are responsible for ensuring that all ride operations comply with relevant regulations and safety standards
- Performance Evaluation: Supervisors typically conduct performance evaluations for their team members.
Ride Operator
Playland Park Amusement Park
Rye, New York
05.2022 - 08.2023
- Safety Procedures: You'll need to enforce safety regulations, including checking that passengers meet height and health requirements for each ride
- Operation of Rides: Operating the ride itself involves starting and stopping it, monitoring its operation throughout, and ensuring that it runs smoothly and safely
- Customer Service: Interacting with park visitors is a big part of the job
- You'll answer questions about the ride, provide assistance to guests as they board and disembark, and handle any issues or concerns that may arise during the ride experience
- Maintenance and Inspections: Conducting routine inspections of the ride to identify any maintenance needs or safety concerns is crucial
- Emergency Response: In the event of an emergency, you'll need to follow established procedures to safely evacuate passengers from the ride and provide assistance as necessary
- Cleaning and Sanitizing: Keeping the ride and its surroundings clean and tidy is important for the overall guest experience and sanitation standards
- Training and Compliance: You'll likely receive training on ride operations, safety protocols, and emergency procedures.
Customer Service
Home Depot
New Rochelle
08.2021 - 08.2022
- Answering both general/specific customer questions about the company's products/services is a key responsibility of many service agents
- Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers
- Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer service employees.
Shoes Associate
Marshalls
Yonkers
05.2021 - 05.2022
- Organizing shoes and the stock room
- Stocking the shoes on the rack
- Assisting customers to help find their desired shoes
- Organizing the display in the shoe department
- Keeping the department tidy.
Driver Assistant
United Parcel Service (UPS)
Pelham Manor, NY
07.2020 - 02.2022
- Organize packages by bar codes to be delivered
- Assist driver in delivering packages to local businesses and residential neighborhoods
- Communicate with drivers and customers daily.
Deli Associate
Fairway
Pelham Manor
02.2021 - 05.2021
- Clean the department
- Assist shoppers at the deli counter by recommending foods and providing samples of meats and cheeses
- Cutting, weighing, packaging, and pricing meats and cheeses
- Responding to customer inquiries and requests
- Maintaining a clean work area, updating displays, and informing customers about specials, promotions, and new items.
Warehouse Worker
United Parcel Service (UPS)
Latham Drive
09.2023
- Working as a warehouse worker for UPS (United Parcel Service) involves specific tasks and responsibilities tailored to the company's logistics and shipping operations.
Education
Bachelor of Science - Public Health
SUNY ALBANY
Albany, NYHigh School Diploma -
Mount St. Michael Academy High For Boys
Bronx, NYAssociates in business -
CUNY STATEN ISLAND
Skills
- Package Handling
- Sorting and Organizing
- Quality Control
- Spreadsheet Management
- Patient information management
- Teamwork and Communication
- Customer Service
- Customer Service Excellence
- Problem Solving
- Communication and Coordination
- Performance Evaluation
- Insurance billing procedures
- Regulatory Compliance
Timeline
Warehouse Worker
United Parcel Service (UPS)
09.2023
Ride Operator Supervisor Zone 1
Playland Park Amusement Park
05.2023 - 08.2023
Biller
M & R Billing
01.2023 - 12.2024
Ride Operator
Playland Park Amusement Park
05.2022 - 08.2023
Customer Service
Home Depot
08.2021 - 08.2022
Shoes Associate
Marshalls
05.2021 - 05.2022
Deli Associate
Fairway
02.2021 - 05.2021
Driver Assistant
United Parcel Service (UPS)
07.2020 - 02.2022
Bachelor of Science - Public Health
SUNY ALBANY
High School Diploma -
Mount St. Michael Academy High For Boys
Associates in business -
CUNY STATEN ISLAND
Similar Profiles
Roxana ReyesRoxana Reyes
Medical Biller, Accounts Receivable at Ashron Billing INC, Medical Billing Concepts INCMedical Biller, Accounts Receivable at Ashron Billing INC, Medical Billing Concepts INC
Heather StevensHeather Stevens
Utilization Review Specialist at Codemax Medical BillingUtilization Review Specialist at Codemax Medical Billing
Kayleigh ChanKayleigh Chan
Claims Administrator at Coastal Medical BillingClaims Administrator at Coastal Medical Billing