Experienced retail worker proficient in managing a large team of associates, providing positive customer experiences, and maintaining efficient operations in the workplace. Adept in working in a fast-paced environment, multitasking under pressure, and prioritizing tasks based on current circumstances.
Work History
E-Commerce Personal Shopper
2 Months
Whole Foods Market | 08.2026 - Current
Picked customer's online shopping orders accurately and in a timely fashion
Worked with team members across the store to obtain the correct items for customers
Familiarized myself with products in order to recommend sufficient replacements
Followed picking, slamming, and staging procedures closely, while optimizing workflow to complete orders quickly
Front End Supervisor
5 Years 1 Month
ShopRite Of Hauppauge | 07.2021 - 08.2026
Managed and supervised a large team of associates.
Upheld company policies while ensuring customer satisfaction.
Resolved issues in a prompt and timely manner to promote quick and courteous operations.
Maintained high morale among staff to create a pleasant yet productive work environment.
Demonstrated ability to collaborate with other department heads to provide an exceptional customer experience, including proper signage, organization, and general upkeep.
Implemented measures to improve customer experience and streamline the workflow for associates.
Wrote up and disciplined associates who did not adhere to company policy.
Cashier
1 Year 11 Months
ShopRite Of Hauppauge | 08.2019 - 07.2021
Processed transactions accurately and efficiently, placing emphasis on customer satisfaction.
Maintained a clean and organized work space.
Demonstrated ability to understand and complete tasks around the store, including in other departments.
Assisted in training new cashiers on operational procedures and customer interaction techniques.
Built long-lasting relationships with returning customers and fellow staff.
Proven ability to multitask and help multiple customers at once.