Gianni Joga

• Assisted residents with daily activities, including personal hygiene, grooming, and mobility support.
• Monitored resident comfort and communicated changes to nursing team to ensure timely response.
• Responded promptly to call lights and resident requests.
• Documented care notes and daily observations in shift reports
• Maintained clean, safe resident rooms and common areas
• Escorted residents to meals, activities, and appointments throughout the community

• Guided residents safely throughout facility, offering assistance while prioritizing comfort and dignity.

• Processed customer purchases at front-end registers for Demoulas Market Basket
• Scanned groceries and handled cash, cards, and checks accurately
• Handled transactions with accuracy at the front-end registers multitasking during busy hours
• Assisted customers in locating items and fulfilling their needs efficiently
• Bagged merchandise and organized carts to enhance customer convenience
• Trained new employees on cash register operations and customer service standards
• Maintained a clean, organized, and welcoming workspace