Gianni Lee Gonzalez
Camden,New Jersey
Summary
Responsible and ambitious student with an A/B and C grade average that is willing to learn something new.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Treasurer for LatinX Club
Cedar Crest College
Allentown, PA
10.2024 - Current
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Evaluated financial information to determine present and future financial performance.
IT Help Desk Technician
Cedar Crest College
Allentown, PA
09.2024 - Current
- Guided customers through step-by-step solutions in a clear and concise manner.
- Provided assistance with mobile device setup and configuration.
- Resolved customer problems via phone, email, and chat, ensuring timely and effective solutions.
- Documented all customer interactions and resolutions in the ticketing system for future reference and reporting.
- Maintained positive working relationship with fellow staff and management.
Assistant to Teacher
Heaven's Little Angels Learning Center
Camden, NJ
04.2024 - 05.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Broke down boxes for garbage and recycling.
- Interacted with preschool children
CAUSE Intern
Center for Aquatic Sciences
Camden, NJ
01.2020 - 08.2023
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Summer Volunteer/Assistant to Teacher
Heaven's little Angels Learning Center
Camden, New Jersey
06.2017 - 08.2018
- Interact with preschool children, assist in activities, plan and execute activities with the children, as well as various jobs in the center
- Take out trash, clean the bathroom, set up lunch room with the director and various errands
Education
Camden's Promise Charter Schools
Camden, New Jersey06-2020
Harry C. Sharp Elementary School
Camden, New Jersey06-2016
Saint Anthony Catholic School
Camden, New Jersey06.2012
Bachelor of Science - Nursing
Cedar Crest College
Allentown, PASkills
- Problem resolution
- MA certified
- Hardworking
- Very communicative
- Analytical and critical thinking
- Customer service
Certification
- Band
- Reading Awards
- Soccer
- Swim
- Volleyball Player/Manager
- Language Awards
- Honor Roll
- Mathematics Awards
- Medical Assistant
- Scholarships
- Beta
Extracurricular Activities
Band Steam Soccer
References
Available Upon Request
Timeline
Treasurer for LatinX Club
Cedar Crest College
10.2024 - Current
IT Help Desk Technician
Cedar Crest College
09.2024 - Current
Assistant to Teacher
Heaven's Little Angels Learning Center
04.2024 - 05.2024
CAUSE Intern
Center for Aquatic Sciences
01.2020 - 08.2023
Summer Volunteer/Assistant to Teacher
Heaven's little Angels Learning Center
06.2017 - 08.2018
Camden's Promise Charter Schools
Harry C. Sharp Elementary School
Saint Anthony Catholic School
Bachelor of Science - Nursing
Cedar Crest College