Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gianni Lewis

Somerdale

Summary

  • Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
  • Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
  • Exceptional Nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise.

Overview

4
4
years of professional experience

Work History

Server

Dmtrianna
05.2020 - Current
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Front Desk

Delicate Homecare Agency
12.2023 - 01.2024
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Streamlined front desk operations for improved efficiency and guest experience.
  • Assisted guests with special requests, ensuring a comfortable stay and positive feedback.
  • Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
  • Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.

Server

Luciens Manor
06.2023 - 08.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Customer Service Associate

Wawa
05.2020 - 07.2023
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.

Nanny

Ce's Tots
10.2022 - 05.2023
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Promoted intellectual development through reading, storytelling, and engaging educational activities.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.

Education

No Degree - Theatre Arts

Rutgers University
New Brunswick, NJ
03.2028

Skills

  • Order Management
  • Food Delivery
  • Beverage Preparation
  • Table Setting
  • Child Supervision
  • Educational Support
  • Light Housekeeping
  • Academic Support
  • Schedule Creation and Maintenance
  • Tutoring
  • Cheerful and Energetic
  • Customer Support
  • Regulatory Compliance
  • Team Collaboration
  • Product Knowledge

Accomplishments

    1. Jazz Band lead singer

    2. Track and field varsity captain

    3.Lead in Spring Musicals

    4. Lead in fall play

    5. Lead singer for Black History Month assembly

Timeline

Front Desk

Delicate Homecare Agency
12.2023 - 01.2024

Server

Luciens Manor
06.2023 - 08.2023

Nanny

Ce's Tots
10.2022 - 05.2023

Server

Dmtrianna
05.2020 - Current

Customer Service Associate

Wawa
05.2020 - 07.2023

No Degree - Theatre Arts

Rutgers University

Similar Profiles

CREATE PROFILE
Gianni Lewis