Gianni Maher
Kansas City,MO
Summary
A quick learner that is adept in multitasking with a leadership background. Customer service oriented with the ability to practice patience and critical thinking.
Overview
6
6
years of professional experience
Work History
Head Baker
UMKC Sodexo
01.2023 - Current
- Developed unique recipes and confections to set bakery apart from competition.
- Calibrating recipes to feed appropriate amount of customers
- Utilized strict time management in order to meet daily deadlines.
- Analyzed customer preferences to design and create tailored bakery products.
- Worked with upper management to streamline bakery operational processes.
Temporary Assistant Manager
Ziggi's Coffee
01.2022 - 03.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted franchise owners in opening a new location
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
General Manager
Crumbl Cookies
04.2020 - 01.2022
- Employee Payroll onboarding.
- Cash handling and depositing.
- Monitored financial performance and budget.
- Implemented operational strategies for best outcomes.
Census Fellowship Supervisor
Metropolitan State University of Denver
01.2020 - 09.2020
- Utilized spreadsheets to ensure correct data collection.
- Implemented strategies to increase community engagement.
- Assisted others in completing paperwork.
Dietary Aide
North Suburban Medical Center
04.2019 - 02.2020
- Communicated with patients and staff to serve patients in a correct and timely manner.
- Utilized time to ensure patients were all served within each meal period.
- Complete guest payments.
Barista and Cashier
Starbucks
01.2018 - 01.2020
- Beverage crafting
- Customer engagement
- Built relationships with customers to encourage repeat business.
- Time management
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Hospitality
Missouri State University
Springfield, MO12.2024
Skills
- Loss Minimization
- Money Handling
- Verbal and Written Communication
- Time Management Skills
- Income and Expense Management
- Managing Files and Records
Timeline
Head Baker
UMKC Sodexo
01.2023 - Current
Temporary Assistant Manager
Ziggi's Coffee
01.2022 - 03.2022
General Manager
Crumbl Cookies
04.2020 - 01.2022
Census Fellowship Supervisor
Metropolitan State University of Denver
01.2020 - 09.2020
Dietary Aide
North Suburban Medical Center
04.2019 - 02.2020
Barista and Cashier
Starbucks
01.2018 - 01.2020
Bachelor of Science - Hospitality
Missouri State University
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