Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Gianno Scaturro

Gianno Scaturro

Las Vegas,NV

Summary

I have developed strong skills in animal care, customer service, and proble
m-solving through my role at PetSmart, where I ensured the well-being of various animals and assisted patrons with their needs. Additionally, my experience as a Sandwich Artist at Subway honed my abilities in food preparation, customer interaction, and efficient task management. These roles have equipped me with effective communication, teamwork, and adaptability skills, making me a versatile and reliable team member.

Overview

3
3
years of professional experience

Work History

Pet Care Specialist

PetSmart
Las Vegas, Nevada
07.2023 - Current
  • Animal Care: Ensured the well-being of various animals by monitoring food and water levels, maintaining cleanliness, and regulating environmental conditions, such as humidity and temperature.
  • Customer Service: Delivered exceptional customer service by assisting patrons with animal accessories, equipment, and information, ensuring customer satisfaction.
  • Health Monitoring: Observed animal behavior closely for signs of stress or illness, taking necessary actions to address any health concerns.
  • Client Communication: Communicated effectively with clients to understand and meet the unique needs of their pets.
  • Position Flexibility: Able to adjust and adapt to any position and task that I am assigned to, no matter my experience.

Cashier

Rocco's Pizzeria
Las Vegas, Nevada
11.2022 - 07.2023
  • Food Preparation: Safely prepared ingredients and equipment for cooking and serving. Restocking different food stations with ingredients as needed.
  • Customer Service: Provide efficient and extraordinary customer service that piques customer expectations. Keeping customers, both in person and over the phone, satisfied with all services.
  • Restaurant Cleanliness: Maintaining the cleanliness of bathroom facilities, kitchen, and dining facilities for the utmost exceptional space for both customers and staff alike.
  • Team Building: Working with a team to provide customers with the best experience while also avoiding conflict and unproductivity.

Sandwich Artist

SUBWAY®Restaurants
Las Vegas, Nevada
06.2021 - 11.2022

Food Preparation: Expertly prepared and served a variety of menu items, consistently maintaining high standards of quality, presentation, and hygiene.

Customer Interaction: Delivered exceptional customer service by crafting customized sandwiches to meet each guest's preferences, ensuring every patron felt valued and welcomed.

Efficiency: Streamlined food prep tasks, including fresh salad creation, coffee and tea brewing, and precise meat slicing, ensuring quick, quality service during peak hours.

Problem Resolution: Enhanced customer satisfaction by swiftly resolving any issues or complaints, turning challenges into positive experiences and building lasting relationships.

Education

Bachelor of Science - Computer Science

University of Nevada Las Vegas
Las Vegas
06-2027

Skills

Technical Skills
  • Programming Languages: Python (beginner)
  • Familiar Operating Systems: Mac OS, IOS, Windows, Tails Linux
Social Skills
  • Effective Communication: Excellent verbal and written communication skills, ensuring seamless collaboration and information exchange with team members, stakeholders, and clients, even in technical discussions
  • Team Collaboration: Proven track record of thriving in team environments, contributing meaningfully to projects, and supporting colleagues to achieve shared objectives with efficiency and cohesion
  • Customer Service: Adept at providing top-tier customer service, addressing client inquiries and issues with professionalism, and ensuring prompt resolution to enhance customer satisfaction
  • Conflict Resolution: Highly skilled in mediating and resolving conflicts, maintaining a constructive and harmonious work atmosphere, and promoting collaborative solutions
  • Adaptability: Versatile in adjusting to diverse work settings and team dynamics, whether remote, in-office, or in various physical environments, ensuring consistent productivity
  • Empathy: Demonstrated emotional intelligence and active listening, fostering strong relationships with both colleagues and clients, and cultivating a culture of support and inclusivity

Accomplishments

  • Graduated high school with a college and career ready diploma.

Timeline

Pet Care Specialist

PetSmart
07.2023 - Current

Cashier

Rocco's Pizzeria
11.2022 - 07.2023

Sandwich Artist

SUBWAY®Restaurants
06.2021 - 11.2022

Bachelor of Science - Computer Science

University of Nevada Las Vegas
Gianno Scaturro