Gianny Perdomo
Miami,FL
Summary
Highly vigilant Front Desk Security Officer with comprehensive experience in managing building security protocols, monitoring visitor access and maintaining detailed logs. Display strengths in risk-assessment, communication and emergency response procedures. Proven track record of enforcing rules and regulations to ensure safety, as well as providing exceptional customer service for visitors and staff members alike. Previous roles have resulted in enhanced building security measures and improved efficiency in front desk operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
Staco Electric
Miami, FL
03.2023 - 10.2023
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
- Compared and verified identifying information of outgoing shipments.
- Determined shipping methods, routes or rates for materials to be shipped.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Performed regular cycle counts to maintain accurate inventory records.
- Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Utilized RF scanners to track movements of inventory within the warehouse environment.
Key Holder
Metro PCSInc
Miami, FL
04.2021 - 10.2021
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Assisted customers with product selection and resolving complaints.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
- Counted and balanced registers.
- Built lasting client relationships by organizing and planning sales events.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Handled customer inquiries and complaints with professionalism and patience.
- Researched out-of-stock items to find additional inventory in other store locations.
- Inspected physical condition of store premises to identify any maintenance issues.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Processed credit card payments and counted back change and currency with accuracy rate.
- Partnered with store leadership team to learn and understand management processes and reports.
Front Desk Security Officer
Universal Security Services
Miami, FL
05.2019 - 11.2019
- Monitored CCTV cameras to ensure safety of personnel and property.
- Prevented unauthorized individuals from entering restricted areas.
- Greeted people entering the building in a polite and friendly manner.
- Answered inquiries from visitors regarding directions and services offered.
- Updated daily reports of activities occurring onsite for review by management staff.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Inspected bags, packages, and other personal items for prohibited items.
- Maintained logs of visitors entering and exiting the premises.
- Enforced rules and regulations established by company policies.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Assisted with controlling access to restricted areas as needed.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Education
High School Diploma -
Miami Sr. High
2450 SW 1st St, Miami, FL 3313506-2018
Skills
- Inventory management
- RF scanner operation
- Shipping logistics
- Forklift operation
- Safety compliance
- Customer service
- Sales support
- Problem analysis
- Attention to detail
- Time management
- CCTV monitoring
- Receiving procedures
- Packaging Skills
- Data documentation
- Materials handling
- Physical stamina
- Package shipment
- Materials movement
- Reliability
- Active listening
- Package preparation
- Shipping and receiving
- Warehouse layout understanding
Certification
- forklift certification
- security license
Timeline
Shipping and Receiving Clerk
Staco Electric
03.2023 - 10.2023
Key Holder
Metro PCSInc
04.2021 - 10.2021
Front Desk Security Officer
Universal Security Services
05.2019 - 11.2019
High School Diploma -
Miami Sr. High
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