GIA PHUC PHAN
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
5
5
years of professional experience
Work History
Barista
09.2019 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
FOH Team Member
10.2023 - 06.2024
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Worked in a fast paced environment and had to handle multiple issues quickly.
Education
Bachelor of Science - Computer Engineering
California State University, Long Beach
Long Beach, CA05-2026
Associate of Arts - Computer Science
Golden West College
Huntington Beach, CA05-2023
Skills
- Programming Languages Python, C
- Software Development Life Cycle (SDLC)
- Testing and Debugging
- Teamwork
- Object-oriented programming
Accomplishments
- Maintain GPA 3.0 or higher.
- Pursuing B.S degree in Computer Science.
- Experienced in using Microsoft Office.
- Finished several Computer Science courses.
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Limited Working
Interests
- Playing music instruments and singing
- I have a passion for photography and editing photos
- Semi-pro in badminton, and interesting in other outdoor activities
- Love to try different cuisines, and get to know different cultures
- I love reading adventure books
Timeline
FOH Team Member
10.2023 - 06.2024
Barista
09.2019 - Current
Bachelor of Science - Computer Engineering
California State University, Long Beach
Associate of Arts - Computer Science
Golden West College
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