Summary
Overview
Work History
Education
Skills
Timeline
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Giavanna Campo

Colorado Springs,CO

Summary

Driven and detail-oriented with experience in both client- and office-facing positions. Hardworking team player and a fast learner. Responsible, reliable, and dedicated to the success of the individual and the group.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Campo's Express West
01.2022 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Supported executive staff through scheduling meetings and coordinating travel arrangements.
  • Managed filing system, entered data and completed other clerical tasks.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Front of House Employee

Birdcall
04.2021 - 01.2022
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
  • Managed phone lines, processing takeout orders, and addressing any customer concerns with professionalism.

Education

Bachelor of Arts - Social Sciences

University of Denver
Denver, CO
03.2024

Skills

  • Customer Service
  • Research
  • Critical Thinking
  • Strong Problem Solver
  • Documentation and Recordkeeping
  • Office Administration
  • Detail Oriented
  • Strong Work Ethic
  • Team Collaboration
  • Data Analysis

Timeline

Administrative Assistant

Campo's Express West
01.2022 - Current

Front of House Employee

Birdcall
04.2021 - 01.2022

Bachelor of Arts - Social Sciences

University of Denver

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Giavanna Campo