Giavanna Delpozzo

• Assisted with special events and programs.
• Assisted families with locating desired trees.
• Helped in giving advice to families.

Was able to remain calm under high-stress situations.

Helped my coworkers and beginner workers get adjusted into the job. Provided some training for register and other activities.

Engaged more with customers, assisted them in finding items or addressing concerns.

Rotated stock and restocked shelves to maintain product availability and store appearance.

Managed efficient cash register operations.

• Exercised animals regularly with walks and rigorous play activities.
• Communicated professionally with pet owners via phone, email, and text.
• Gave animals proper attention the majority of the day to promote a happy and safe environment in owner's absence.
• Secured and removed any potential threats to pets' safety.
• Prepared food and water following specific instructions from pet owners.
• Adhered strictly to schedule provided by pet owners.
• Made sure owner's house was clean and organized more than when I first started pet sitting.

• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Prepared merchandise for sales floor by pricing or tagging.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Engaged with customers to effectively build rapport and lasting relationships.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Created inviting environment for customers by maintaining store organization and cleanliness.