Overview
Work History
Education
Skills
Timeline
Generic

Giavanna Kolczniski

Selden

Overview

5
5
years of professional experience

Work History

Receptionist

The House of Makeup
Sayville
05.2023 - Current
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Managed inventory of office supplies and placed orders to ensure adequate stock levels.
  • Managed company database and ensured the accuracy of contact information.
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
  • Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Responded to inquiries from internal staff members regarding office operations.
  • Open and close the studio.
  • Maintained pristine workplace post-shift continuously.

Babysitter

private families
01.2020 - Current
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Helping older children with homework assignments as directed by parents.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Assisting with meals, snacks, and bedtime routines for the children.

Server

Mamma Lombardis Restaurant
Holbrook
01.2022 - 01.2024
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Informed customers of daily specials and signature menu items.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Provided excellent customer service to ensure satisfaction.

Hostess

Lombardi's On The Bay
Patchogue
05.2021 - 01.2022
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided menus to customers and answered questions regarding menu items.
  • Assigned patrons to suitable tables according to server rotation.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Communicated with servers about new tables, changes in food availability and customer comments.

Education

High School Diploma -

Sayville High School
06-2021

Stony Brook University
Stony Brook, NY

Skills

  • Appointment scheduling
  • Customer service
  • Office organization
  • Problem solving
  • Attention to detail
  • Cash handling
  • Effective communication

Timeline

Receptionist

The House of Makeup
05.2023 - Current

Server

Mamma Lombardis Restaurant
01.2022 - 01.2024

Hostess

Lombardi's On The Bay
05.2021 - 01.2022

Babysitter

private families
01.2020 - Current

High School Diploma -

Sayville High School

Stony Brook University

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Giavanna Kolczniski