Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Giavanna Neuman

Chesapeake,VA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated to making sure every individual is taken care of and the work environment is clean, safe, and organized. Prioritizes making it on time to every shift scheduled and making sure all required tasks are complete before completing my shift for the day.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Leader

Chick-Fil-A inc.
Chesapeake, Virginia
01.2018 - 01.2022
  • Manage interaction and communication with guests and other employees, control the distribution and accuracy of food given to the guests, receive orders from guests, manage accuracy pertaining to the money that is distributed and received each day, provide a clean and organized environment to the guest and workers.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Conducted regular performance reviews to assess individual team member progress.
  • Established clear expectations for employees, providing guidance when needed.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Ensured compliance with all safety regulations in the workplace.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.

Colorguard Instructor

Deep Creek High School
Chesapeake, VA
05.2022 - Current
  • I instruct and oversee the high school color guard as they learn new work to perform.
  • Organized and executed Color Guard drills and techniques with students.
  • Developed and implemented creative Color Guard routines for competitions.
  • Instructed students on proper equipment handling and flag spinning
  • Provided individual feedback to each student regarding their performance.
  • Motivated students during practice sessions to keep them focused on perfecting their skillset.
  • Collaborated with other instructors on choreography ideas and color guard strategies.
  • Monitored student progress throughout the season and provided guidance when needed.

Substitute Teacher

Chesapeake Public School
Chesapeake, VA
09.2022 - Current
  • I supervise, manage, and teach children from elementary to high school age ranges when their main teacher is out.
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Assisted with classroom management issues when needed.
  • Implemented school policies and procedures in the classroom.
  • Encouraged positive behavior among students through effective communication techniques.
  • Ensured that each student had access to appropriate materials and resources.
  • Promoted a safe and secure atmosphere within the classroom setting.
  • Provided classroom instruction outlined in teacher's lesson plans.

Education

Bachelor of Science - Elementary Education

Old Dominion University
Norfolk
12-2024

Associate of Science - Elementary Education

Tidewater Community College
Chesapeake
05-2022

High School Diploma -

Deep Creek High School
Chesapeake
06-2020

Skills

  • Team Supervision
  • Coaching
  • Mentoring
  • Cash Handling
  • Problem-Solving
  • Performance Evaluations
  • Giving Constructive Feedback
  • Teamwork and Collaboration
  • Attention to Detail
  • Leadership
  • Safety

Affiliations

  • Self-employed photographer
  • Babysitter

Accomplishments

  • Honors classes through out high school
  • 4.0 GPA during schooling for my associates degree
  • received an academic excellence award upon completion of my associates degree

Certification

  • CPR, First Aid, and AED Certified

References

  • Trish Green email: Patricia.g.green2@uscg.mil phone number: 551-804-8451
  • Kerry Roach email: m110834@gmail.com phone number: 262-623-1531
  • Cindi Sells email: Cindiluwho2@oal.com phone number: 757-897-1118

Timeline

Substitute Teacher

Chesapeake Public School
09.2022 - Current

Colorguard Instructor

Deep Creek High School
05.2022 - Current

Team Leader

Chick-Fil-A inc.
01.2018 - 01.2022

Bachelor of Science - Elementary Education

Old Dominion University

Associate of Science - Elementary Education

Tidewater Community College

High School Diploma -

Deep Creek High School

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Giavanna Neuman