Summary
Overview
Work History
Education
Skills
Certification
Interests
Languages
Quote
Timeline
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Giavanna Paone

Giavanna Paone

Navarre,FL

Summary

I one day hope to work in the medical field as an orthopedic surgeon. As someone with experience in the customer service setting, I have a solid foundation in delivering top-notch service in dynamic and busy settings. I also come in with the proven ability to handle multiple tasks efficiently while maintaining attention to detail and quality. Known for strong teamwork and adaptability, ensuring smooth operations and satisfied customers.



Overview

4
4
years of professional experience
1
1
Certification

Work History

To-Go Server, Hostess

Buffalo's Reef
06.2021 - Current
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
  • Adapted various communication styles to suit diverse customer and fellow employee needs to ensure positive experiences with every interaction.
  • Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
  • Served as a reliable team player by covering shifts when necessary to maintain optimal staffing levels during busy periods.
  • Supported overall restaurant operations by assisting other team members during high-volume periods as needed, fostering a collaborative work culture.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

No Degree - Kinesiology

Louisiana State University
Baton Rouge, LA
05-2027

Skills

  • Strong multitasking
  • Quick learner
  • Adaptable mindset
  • Memory retention
  • Collaboration
  • Goal oriented
  • Detail-oriented
  • Time management
  • Reliability
  • Self motivation
  • Organizational skills
  • Active listening

Certification

Certified in Microsoft Word

Certified in Microsoft Excel

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Baking
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Enjoy participating in running and the gym for overall physical and mental well-being
  • Fundraising Events
  • Playing Sports
  • Running
  • Personal Development and Self-Improvement

Languages

English
Native or Bilingual
Spanish
Limited Working

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

To-Go Server, Hostess

Buffalo's Reef
06.2021 - Current

No Degree - Kinesiology

Louisiana State University

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