Giavanna Ruffolo
Self-employeed
Addison,Illinois
8
years of professional experience
Dedicated professional with strong work ethic and exceptional organizational skills. Experienced in developing engaging lesson plans and fostering positive relationships to enhance children's learning and social skills.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Work History
Kids Academy Team Member
1 Year 8 Months- Demonstrated strong attention to detail and responsibility while managing daily activities and ensuring a safe environment.
- Developed personalized activities to meet individual needs, strengthening problem-solving and adaptability skills.
- Built trusting relationships with children and families through effective communication, patience, and professionalism.
- Collaborated with team members to improve program operations, demonstrating teamwork, leadership, and organizational skills.
Babysitter/Private Nanny
5 Years 5 Months- Built strong, trusting relationships with families through professionalism, reliability, and communication.
- Provided personalized care tailored to individual needs, demonstrating adaptability and problem-solving skills.
- Managed multiple responsibilities while maintaining strong organization and attention to detail.
- Maintained consistent communication with parents, demonstrating accountability and relationship-building skills.
Server
5 Years 5 Months- Built strong customer relationships through personalized service and effective communication.
- Delivered exceptional client-focused service while managing multiple priorities in a fast-paced environment.
- Trained and mentored new employees, demonstrating leadership, teamwork, and professionalism.
- Collaborated with team members to resolve issues efficiently and ensure customer satisfaction.
Order Taker
2 Years 6 Months- Delivered personalized customer service through clear communication and attention to individual needs.
- Processed transactions accurately, demonstrating attention to detail and reliability.
- Managed multiple responsibilities in a fast-paced environment, strengthening time management and organizational skills.
- Resolved customer concerns professionally, building trust and maintaining customer satisfaction.
- Communicated effectively with customers and team members to ensure efficient daily operations.
Education
Bachelor of Science - Accounting And Finance
- Dean's List [Freshman Year, Sophomore Year, Junior Year]
- Honoree of [accounting program]
- [DePaul Presidential] Scholarship Recipient
- [Future Forward Program] Scholarship Recipient
- [Cardenas Markets Foundation, Tony’s Charitable Foundation] Scholarship Recipient
- [Matthew E. DuPree Memorial] Scholarship Recipient
- [Casa Italia] Scholarship Recipient
- [3.8] GPA
High School Diploma
- Honor Roll [Freshman-Senior Year]
- Dean's List [Freshman-Senior Year]
- Honoree of [National Honors Society]
Skills
Strong time management and organizational skills
Excellent communication and interpersonal skills
Reliable
hardworking
and detail-oriented
Leadership and team management experience
Strong problem-solving and critical-thinking skills
Ability to multitask in fast-paced environments
Customer service and relationship-building skills
Cash handling and financial responsibility
Teamwork and collaboration skills
Adaptable
motivated
and quick to learn
Strong work ethic
Professionalism and punctuality
Timeline
Kids Academy Team Member
Lifetime Fitness Center
02.2025 - CurrentRead More
Babysitter/Private Nanny
Self-employeed
05.2021 - CurrentRead More
Server
La Hacienda
05.2020 - 10.2025Read More
Order Taker
Gioacchino's Restaurant
05.2018 - 11.2020Read More
DePaul University
Bachelor of Science from Accounting And Finance
Read More
Addison Trail Highschool
High School Diploma
Read More