Giavanni Shand

I take care of my mom she is a amputee and kidney recipient, she signed me up for this company so I can still make money while helping her I have a flexible schedule as I only work three days of the week and in the morning each day

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
• Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
• Processed payments, entering sales in register for prompt customer service.
• Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
• Recommended specific hair and beauty products to meet individual customer needs.
• Applied makeup and skincare products to customers following guidelines to enable testing of brand.
• Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
• Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Responded to inquiries from callers seeking information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.