Trustworthy, resourceful and dedicated Detention Officer with going on 3 years of experience. Talented at quickly deescalating conflicts and maintaining superior levels of levelheadedness. Intelligent and agile with remarkable security awareness.
Overview
6
6
years of professional experience
Work History
Detention Officer
MTC Bluebonnet Detention Center
03.2021 - Current
Wrote daily reports and maintained logs of detainee activities and behaviors
Conducted security checks of detainees and living areas.
Responded to emergency situations and de-escalated hostile confrontations.
Enforced rules and regulations to maintain order among detainees.
Built solid relationships with staff and residents to keep institution safe and secure
Conducted physical searches of detainees and premises in search of weapons and contraband.
Supervised inmates during meals, recreation and other activities.
Regularly conducted security and sanitation checks
Served meals
Disturbance Control Team
Intake Officer
January 2023-May 2023
Took custody of detainees from arresting officers to begin processing into detention facility
Assisted in intake and release of detainees.
Property Officer
June 2023-Current
Received and inspected mail, property and funds from visitors on behalf of designated detainees.
Outcome Specialist
Draco Services
04.2020 - 04.2021
Followed all company policies and procedures to deliver quality work.
Listened and responded to customer requests and forwarded necessary information to superiors.
Assisted with staff training to enforce quality, safety and sanitation guidelines.
Administered medication as directed by physician.
Maintained clean, safe, and well-organized patient environment.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Business Office Associate/Nurse Aide
Anson General Hospital
05.2017 - 01.2019
Provided clerical support to company employees by copying, faxing, and filing documents
Reviewed invoices, payment requests
Greeted and registered incoming visitors and patients professionally and provided friendly, knowledgeable information
Responded to inquiries from callers seeking information
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients
Cleaned and organized kitchen stations to promote team efficiency.
Receptionist/Administrative Assistant Associate
Dr.Kapu Medical Clinic
06.2018 - 09.2018
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
Executed record filing system improve document organization and management
Confirmed appointments, communicated with clients, and updated client records
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Assisted with small procedures.
Education
High School Diploma -
Anson High School
Anson, TX
05.2018
Skills
Proficient in Microsoft Office
Administration and Reporting
Business Administration
Detainee Observation
Maintain Records
Defensive Techniques
Crime Prevention
Search Cells
Restraint Techniques
Languages
Spanish
Native or Bilingual
Timeline
Detention Officer
MTC Bluebonnet Detention Center
03.2021 - Current
Outcome Specialist
Draco Services
04.2020 - 04.2021
Receptionist/Administrative Assistant Associate
Dr.Kapu Medical Clinic
06.2018 - 09.2018
Business Office Associate/Nurse Aide
Anson General Hospital
05.2017 - 01.2019
High School Diploma -
Anson High School
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