Responsive Team Leader with expertise in employee management, training and group leadership. Maintains group safety and strict performance standards with successful monitoring strategies. Dedicated to accuracy and customer satisfaction. With the ability to manage multiple offices and staff members.
Overview
12
12
years of professional experience
Work History
Event Coordinator/ Research Team
Boeing
04.2022 - 06.2023
Assisted with developing, planning and implementing strategies to promote large- and small-scale events
Monitored event costs to accurately manage budget and expenses
Assessed events overall success and submitted findings for future planning
Supported event manager during client meetings to discuss events objectives and goals
Maintained records of event aspects, including financial details
Determined application requirements with detailed analysis of job descriptions and qualifications
Collaborated with hiring managers to interview ideal candidates
Used market data to drive policy changes and proposals
Reduced research turnaround time with improved data collection strategies
Simplified complex findings with graphical illustrations and detailed reports
Kept team on-task and promoted collaboration by smoothly handling both internal and external complaints.
Managed event logistics and operations.
Coordinated schedules and timelines for events.
Senior Recruiter Lead
American Red Cross & Truist Bank Under RPO
01.2017 - 04.2022
Established departmental goals and hiring needs via coordination with IT team leads
Managed over 50 calls per day.
Formulated consistent job duties and requirements standards based on job and tasks analyses
Sourced potential candidates through industry-specific platforms
Improved employee retention by increasing job satisfaction and enhancing communication
Enhanced employee relations by developing motivational and engagement programs
Collaborated with management team to implement new work procedures or policies
Kept team on-task and promoted collaboration by smoothly handling both internal and external complaints
Supervised teams and individuals, giving feedback on performance and setting goals for improvement.
Regional Office/Property Manager
Orthodontic Care Of Georgia
03.2011 - 12.2017
Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
Reviewed financial forecasts, budget and operational goals.
Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
Negotiated vendor contracts and presented to owners for approval.
Handled terminations, performance evaluations of staff members.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Kept offices in compliance with local, state and federal regulations.
Cross-trained existing employees to maximize team agility and performance.
Onboarded new employees with training and new hire documentation.