Gibran Salazar Becerra
Summary
Results-driven professional with comprehensive 16+ years of background in overseeing multi-unit operations and optimizing performance. Successfully led multiple teams to achieve strategic goals, enhancing operational efficiency and driving brand growth. Demonstrated expertise in leadership and strategic planning, consistently fostering a collaborative environment and achieving business goals.
Overview
16
16
years of professional experience
Work History
Market Leader/Director of Operations
Whataburger Restaurants LLC
10.2018 - 06.2025
- Led cross-functional teams to implement strategic initiatives aligned with company goals.
- Streamlined project management processes to enhance efficiency, ensuring timely execution and cost reduction.
- Analyzed performance metrics, identifying improvement areas and driving operational excellence through training programs.
- Reduced turnover, increased sales growth, and improved EBITDA margins by streamlining processes.
- Established KPIs to measure progress toward strategic objectives.
- Collaborated with stakeholders to align departmental goals and implement business strategies.
- Oversaw daily performance metrics of 10 locations with over 600 total staff, optimizing employee and guest experiences.
- Built teams by recruiting talent and supporting professional development programs.
- Cultivated vendor relationships for timely and cost-effective service delivery.
- Drove expansion into new markets by opening 10+ locations through tailored operational strategies.
- Led financial reporting processes including budgeting and P&L analysis for a $43 million portfolio.
Operating Partner
Whataburger Restaurants LLC
08.2009 - 10.2018
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth. Improving same store sales from $25k weekly to $113,000 weekly sales average.
- Enhanced employee retention by creating a positive work culture with open communication channels and career development opportunities.
- Reviewed internal workflows regularly to identify bottlenecks for proactive improvements leading to increased productivity.
- Managed over 75 staff schedules and maintained adequate coverage for all shifts in a 24hr operation based on business strategic needs.
- Nominated for GM of year- Thomas E Dobson Award in 2014 and 2016. (highest award in the brand)
Education
High School Diploma -
Peoria High School
Peoria, AZSkills
- Brand development
- Talent recruitment
- Leadership development
- Operations management
- Project management
- Strategic planning and execution
- Coaching and mentoring
- Financial Acumen
- Fluent in Spanish
Timeline
Market Leader/Director of Operations
Whataburger Restaurants LLC
10.2018 - 06.2025
Operating Partner
Whataburger Restaurants LLC
08.2009 - 10.2018
High School Diploma -
Peoria High School
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