Gibson Caughlan
Farmington,UT
Summary
Driven and motivated with a proven track record at In-N-Out Burger, enhancing customer satisfaction and engagement through effective communication and organizational skills. Excelled in team collaboration and adept at addressing issues swiftly, significantly contributing to revenue growth. Skilled in inventory management and customer service, demonstrating a results-focused approach with a blend of hard and soft skills. In-N-Out Burger involves many high pressure situations due to the high density of customer traffic, with all the training I have learned to how to manage high pressure situations.
Overview
3
3
years of professional experience
Work History
In-n-Out Associate
In-N-Out Burger
05.2022 - Current
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained Cleanliness of the Store Dining Room
Retail Associate
Famous Footwear
08.2021 - 04.2022
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Farmington High School
Farmington Utah05.2023
Skills
- Good at handling intense pressure situations
- Able to speak and address issues for a quick resolution
- Great at working with others
- Good organization skills
- Great with customer service
- Determined
Technological Skills
I consider myself pretty knowledgeable with technology, I have lots of experience with computers and typing with a average WPM of 80-90
Timeline
In-n-Out Associate
In-N-Out Burger
05.2022 - Current
Retail Associate
Famous Footwear
08.2021 - 04.2022
High School Diploma -
Farmington High School
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