GICIRAL WILLIAMS
Stockbridge,GA
Summary
Experienced compliance and legal professional with over 17 years of expertise in fair housing regulations, property management, regulatory compliance, and legal support. A results-driven leader adept at managing complex investigations, enforcing policies, and streamlining operational processes. Skilled in drafting legal documents, mediating disputes, conducting audits, and building collaborative relationships with stakeholders. Known for exceptional attention to detail, multitasking capabilities, and dedication to fostering organizational success in compliance-driven environments.
Knowledgeable Compliance Officer with solid foundation in fostering inclusive work environments and ensuring compliance with equal opportunity regulations. Successfully developed and implemented initiatives that promoted diversity and prevented discrimination. Demonstrated capability in conflict resolution and policy development.
Equal opportunity professional with comprehensive expertise in fostering inclusive environments and promoting fairness. Adept at policy analysis, conflict resolution, and compliance monitoring. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for excellent communication skills, problem-solving abilities, and commitment to ethical standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Equal Opportunity Specialist
U.S. Department of Housing and Urban Development
12.2024 - 02.2025
- Investigated fair housing complaints, including conducting interviews with complainants, respondents, and witnesses to gather relevant evidence.
- Evaluated complex case data and prepared comprehensive investigative reports detailing findings and recommendations.
- Facilitated mediation sessions to amicably resolve housing disputes while fostering positive relationships.
- Maintained detailed case files, ensuring accuracy and adherence to legal documentation standards.
- Conducted thorough investigations into allegations of discrimination or harassment, ensuring appropriate resolutions were reached.
- Increased awareness of fair housing rights by developing and distributing informational materials to the public.
- Enhanced community relations through regular educational presentations on fair housing laws and practices.
Paralegal Specialist / Loan Specialist / Case Manager
Small Business Administration
11.2021 - 12.2024
- Oversaw diverse loan portfolio, conducting legal reviews for compliance with federal regulations and agency policies.
- Prepared professional correspondence to address inquiries from attorneys, borrowers, and stakeholders.
- Drafted and reviewed residential and business loan documents to ensure accuracy and guideline adherence.
- Utilized Microsoft Office and specialized database tools to conduct research and enhance operational workflows.
Compliance Officer
Georgia Commission on Equal Opportunity
12.2022 - 11.2024
- Enforced the Georgia Fair Housing Law of 1988 to safeguard individuals against discrimination in housing-related activities.
- Conducted training programs, outreach activities, and public education initiatives to promote awareness of fair housing policies.
- Investigated sensitive and highly complex allegations of housing discrimination, analyzing evidence and interviewing involved parties.
- Provided detailed recommendations to executive management regarding the resolution and disposition of cases.
Assistant Manager
Rangewater Real Estate
08.2015 - 11.2021
- Coordinated apartment readiness processes, leased properties to prospective residents, and ensured compliance with company policies.
- Assisted in preparing and managing budgets, overseeing maintenance operations, and addressing tenant relations.
- Planned and participated in resident events to foster a sense of community and enhance tenant satisfaction.
- Provided exceptional customer service while maintaining detailed resident records and resolving maintenance issues effectively.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Followed up on delinquent tenants and coordinated collection procedures.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
Compliance Specialist
Triumph Management
03.2013 - 05.2014
- Ensured full compliance with affordable housing program requirements, HUD regulations, and local agency standards.
- Conducted move-out inspections, prepared detailed reports, and followed up on tenant certifications and recertifications.
- Delivered customer service support by answering phone inquiries and conducting interviews with prospective tenants.
Education
Master of Business Administration (MBA) -
Georgia Southwestern University
Americus, GABachelor of Business Administration (BBA) -
Georgia Southwestern University
Americus, GAAssociate of Science - Business Management
Atlanta Metropolitan College
Atlanta, GASkills
- Comprehensive understanding of federal, state, and local housing regulations, including Fair Housing laws and HUD guidelines
- Expertise in conducting investigations into fair housing complaints, including evidence evaluation and witness interviews
- Proficient in mediation and informal hearings to resolve disputes and ensure compliance
- Strong customer service and diplomacy in addressing inquiries, complaints, and regulatory issues with professionalism
- Extensive experience in property management, financial oversight, tenant relations, and maintenance coordination
- Skilled in drafting legal correspondence, managing caseloads, and presenting evidence-based cases for legal proceedings
- Demonstrated ability to manage loan portfolios, perform legal reviews, and comply with federal and agency lending regulations
- Effective leadership with proven success in training, supervising, and mentoring staff
- Adept at identifying inefficiencies, implementing process improvements, and ensuring workflow optimization
- Detail-oriented in maintaining accurate records, monitoring certifications, and handling document management
- Proficiency with Microsoft Office, ERP systems, and database management tools for tracking, reporting, and administrative tasks
- Compliance monitoring
- Investigation techniques
Certification
- Registered Mediator
- Georgia Real Estate Salesperson License
Timeline
Equal Opportunity Specialist
U.S. Department of Housing and Urban Development
12.2024 - 02.2025
Compliance Officer
Georgia Commission on Equal Opportunity
12.2022 - 11.2024
Paralegal Specialist / Loan Specialist / Case Manager
Small Business Administration
11.2021 - 12.2024
Assistant Manager
Rangewater Real Estate
08.2015 - 11.2021
Compliance Specialist
Triumph Management
03.2013 - 05.2014
Master of Business Administration (MBA) -
Georgia Southwestern University
Bachelor of Business Administration (BBA) -
Georgia Southwestern University
Associate of Science - Business Management
Atlanta Metropolitan College
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