Skilled Direct Crisis Worker/Direct Support Professional with 20 years of experience working with youth and young adult populations. Current and valid TCI certification with over 100 hours of training in field. Confident with a range of individuals, including those that are court placed, in foster care, juvenile delinquents, or who have various diagnoses such as mental illness, ASD and PTSD. Being a former manager and working in the customer service field also strengthened my skills with interacting with the public.