Gideon Edwards

Dedicated professional with experience at DFMWR Fort Sill as a Lifeguard, proficient in First Aid and CPR. Demonstrated strong communication and multitasking skills while ensuring guest safety and satisfaction. Proven ability to maintain high hygiene standards and provide exceptional customer service, contributing to a welcoming environment. Eager and always willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Customer Service

• Provided excellent customer service, resulting in more consistent regular customers.
• Managed and resolved over 15 customer complaints per week, enhancing customer satisfaction.
• Assisted average of 100 customers daily, ensuring timely and accurate order fulfillment.

Food Handling and Safety

• Ensured compliance with food safety standards, achieving 98% score on health inspections.
• Maintained proper food storage and preparation protocols, minimizing risk of contamination.
• Trained new staff on food handling procedures, improving overall team efficiency by 20%.

Teamwork and Collaboration

• Collaborated with team of 15 crew members, ensuring smooth shift operations and efficiency.
• Assisted in training and onboarding over 10 new employees, fostering supportive work environment.
• Participated in monthly team meetings to coordinate tasks, leading to 10% improvement in service speed.